IT Help Desk Services Market Report

China IT Help Desk Services Industry Market Research Report 2023-2029

  • POSTDATE：Aug 21, 2023
  • PAGES：139
  • REPORT CODE：GMM1747734
  • REPORT SUMMARY
  • TABLE OF CONTENTS

  • This report elaborates on the current development of the IT Help Desk Services industry thoroughly based on the international market dynamics and China's market situation.

    For a start, the report provides an in-depth analysis of the current market situation through three different aspects - by region, by type and by application, which includes market distribution of different types and applications, import and export analysis of major regions, development trends of different types of products in each region, market opportunities and market restrains of different applications.

    Secondly, this report lists the major players in the industry, displaying their market positions and strengths and weaknesses of their products, picturing the current competitive situation of the whole market. 

    Last but not least, the report analyzes and predicts the investment prospects and risks in the industry on the basis of industry data, combined with experts' opinions and suggestions.

    By Player:

    • American Help Desk (AHD)

    • Vivantio

    • Deskcom

    • ExterNetworks Inc

    • Auxis

    • Innovative Technology Solutions (ITS)

    • TechExcel ServiceWise

    • Corserva

    • 31West

    • CGS Inc

    • CMS

    • Giva

    • Global Help Desk Services (GHDSi)

    • Dell KACE

    • Conduent

    • ScienceSoft

    By Type:

    • Open Source Help Desk

    • On-premise Help Desk Solutions

    • Web Helpdesk Solutions

    • Enterprise Help Desk Solutions

    By Application:

    • Healthcare

    • IT

    • Education

    • BFSI

    • Government

    • Telecom

    By Research Region:

    • North China

    • Central China

    • South China

    • East China

    • Northeast China

    • Southwest China

    • Northwest China

  • TABLE OF CONTENT

    Chapter 1 China IT Help Desk Services Market Overview 2018-2029

    • 1.1 China IT Help Desk Services Industry Development Overview

    • 1.2 China IT Help Desk Services Industry Development History

    • 1.3 China IT Help Desk Services Industry Market Size (2018-2029)

    • 1.4 China IT Help Desk Services Market Analysis by Type from Production Side

      • 1.4.1 China IT Help Desk Services Production Volume, Production Value and Growth Rate of Open Source Help Desk (2018-2029)

      • 1.4.2 China IT Help Desk Services Production Volume, Production Value and Growth Rate of On-premise Help Desk Solutions (2018-2029)

      • 1.4.3 China IT Help Desk Services Production Volume, Production Value and Growth Rate of Web Helpdesk Solutions (2018-2029)

      • 1.4.4 China IT Help Desk Services Production Volume, Production Value and Growth Rate of Enterprise Help Desk Solutions (2018-2029)

    • 1.5 China IT Help Desk Services Market Analysis by Application from Consumption End

      • 1.5.1 China IT Help Desk Services Sales Volume, Sales Value and Growth Rate of Healthcare (2018-2029)

      • 1.5.2 China IT Help Desk Services Sales Volume, Sales Value and Growth Rate of IT (2018-2029)

      • 1.5.3 China IT Help Desk Services Sales Volume, Sales Value and Growth Rate of Education (2018-2029)

      • 1.5.4 China IT Help Desk Services Sales Volume, Sales Value and Growth Rate of BFSI (2018-2029)

      • 1.5.5 China IT Help Desk Services Sales Volume, Sales Value and Growth Rate of Government (2018-2029)

      • 1.5.6 China IT Help Desk Services Sales Volume, Sales Value and Growth Rate of Telecom (2018-2029)

    • 1.6 China IT Help Desk Services Market Analysis by Region

      • 1.6.1 North China IT Help Desk Services Market Size and Growth Rate from 2018-2029

      • 1.6.2 Central China IT Help Desk Services Market Size and Growth Rate from 2018-2029

      • 1.6.3 South China IT Help Desk Services Market Size and Growth Rate from 2018-2029

      • 1.6.4 East China IT Help Desk Services Market Size and Growth Rate from 2018-2029

      • 1.6.5 Northeast China IT Help Desk Services Market Size and Growth Rate from 2018-2029

      • 1.6.6 Southwest China IT Help Desk Services Market Size and Growth Rate from 2018-2029

      • 1.6.7 Northwest China IT Help Desk Services Market Size and Growth Rate from 2018-2029

    Chapter 2 China IT Help Desk Services Industry Development Environment

    • 2.1 Industry Development Environment Analysis

      • 2.1.1 Industry Technological Progress Analysis

      • 2.1.2 Industrial Organizational Innovation Analysis

      • 2.1.3 Changes in Social Habits

      • 2.1.4 Alterations in Government Policies

      • 2.1.5 Impact of Economic Globalization

    • 2.2 Domestic and Foreign Industry Competition Analysis

      • 2.2.1 Comparative Analysis on IT Help Desk Services Market Status and Competition at home and abroad in 2023

      • 2.2.2 China IT Help Desk Services Market Status and Competition Analysis in 2023

      • 2.2.3 China IT Help Desk Services Market Concentration Analysis in 2023

    • 2.3 Problems and Countermeasures in the development of China IT Help Desk Services Industry

      • 2.3.1 Industry Development Constraints

      • 2.3.2 Industry Development Considerations

      • 2.3.3 Suggestions on Industry Development Measures

      • 2.3.4 Development Strategies for SMEs

    • 2.4 Influence of COVID-19 Outbreak on IT Help Desk Services Industry Development

    Chapter 3 IT Help Desk ServicesIndustry Chain Analysis

    • 3.1 IT Help Desk Services Industry Chain

    • 3.2 IT Help Desk Services Upstream Industry Analysis

      • 3.2.1 Upstream Industry Development Status

      • 3.2.2 Upstream Industry Development Forecast

      • 3.2.3 Impact of Upstream Industry on the IT Help Desk Services Market

    • 3.3 IT Help Desk Services Downstream Industry Analysis

      • 3.3.1 Downstream Industry Development Status

      • 3.3.2 Downstream Industry Development Forecast

      • 3.3.3 Impact of Downstream Industry on the IT Help Desk Services Market

    Chapter 4 China IT Help Desk Services Market, by Type

    • 4.1 China IT Help Desk Services Market Trend, by Type

    • 4.2 Product Types of Major Suppliers

    • 4.3 Competitive Landscape of Major Types

    • 4.4 China IT Help Desk Services Total Production Volume and Growth Rate from Production Side

    • 4.5 China IT Help Desk Services Production Volume and Growth Rate, by Type

      • 4.5.1 China IT Help Desk Services Production Volume and Growth Rate of Open Source Help Desk

      • 4.5.2 China IT Help Desk Services Production Volume and Growth Rate of On-premise Help Desk Solutions

      • 4.5.3 China IT Help Desk Services Production Volume and Growth Rate of Web Helpdesk Solutions

      • 4.5.4 China IT Help Desk Services Production Volume and Growth Rate of Enterprise Help Desk Solutions

    Chapter 5 China IT Help Desk Services Market, by Application

    • 5.1 Downstream Market Overview

    • 5.2 Competitive Landscape of Major Applications

    • 5.3 Market Potential Analysis, by Application

    • 5.4 China IT Help Desk Services Total Market Size and Growth Rate from Consumption End

    • 5.5 China IT Help Desk Services Market Size and Growth Rate, by Application

      • 5.5.1 China IT Help Desk Services Market Size and Growth Rate of Healthcare

      • 5.5.2 China IT Help Desk Services Market Size and Growth Rate of IT

      • 5.5.3 China IT Help Desk Services Market Size and Growth Rate of Education

      • 5.5.4 China IT Help Desk Services Market Size and Growth Rate of BFSI

      • 5.5.5 China IT Help Desk Services Market Size and Growth Rate of Government

      • 5.5.6 China IT Help Desk Services Market Size and Growth Rate of Telecom

    Chapter 6 China IT Help Desk Services Market, by Region

    • 6.1 China IT Help Desk Services Production Volume and Production Value, by Region

    • 6.2 China IT Help Desk Services Sales Volume and Sales Value, by Region

    Chapter 7 North China IT Help Desk Services Market Analysis

    • 7.1 North China IT Help Desk Services Market, by Type

    • 7.2 North China IT Help Desk Services Market, by Application

    Chapter 8 Central China IT Help Desk Services Market Analysis

    • 8.1 Central China IT Help Desk Services Market, by Type

    • 8.2 Central China IT Help Desk Services Market, by Application

    Chapter 9 South China IT Help Desk Services Market Analysis

    • 9.1 South China IT Help Desk Services Market, by Type

    • 9.2 South China IT Help Desk Services Market, by Application

    Chapter 10 East China IT Help Desk Services Market Analysis

    • 10.1 East China IT Help Desk Services Market, by Type

    • 10.2 East China IT Help Desk Services Market, by Application

    Chapter 11 Northeast China IT Help Desk Services Market Analysis

    • 11.1 Northeast China IT Help Desk Services Market, by Type

    • 11.2 Northeast China IT Help Desk Services Market, by Application

    Chapter 12 Southwest China IT Help Desk Services Market Analysis

    • 12.1 Southwest China IT Help Desk Services Market, by Type

    • 12.2 Southwest China IT Help Desk Services Market, by Application

    Chapter 13 Northwest China IT Help Desk Services Market Analysis

    • 13.1 Northwest China IT Help Desk Services Market, by Type

    • 13.2 Northwest China IT Help Desk Services Market, by Application

    Chapter 14 Company Profiles

      • 14.1 American Help Desk (AHD)

        • 14.1.1 American Help Desk (AHD) Company Profile

        • 14.1.2 American Help Desk (AHD) IT Help Desk Services Market Performance

        • 14.1.3 Product&Service Introduction

      • 14.2 Vivantio

        • 14.2.1 Vivantio Company Profile

        • 14.2.2 Vivantio IT Help Desk Services Market Performance

        • 14.2.3 Product&Service Introduction

      • 14.3 Deskcom

        • 14.3.1 Deskcom Company Profile

        • 14.3.2 Deskcom IT Help Desk Services Market Performance

        • 14.3.3 Product&Service Introduction

      • 14.4 ExterNetworks Inc

        • 14.4.1 ExterNetworks Inc Company Profile

        • 14.4.2 ExterNetworks Inc IT Help Desk Services Market Performance

        • 14.4.3 Product&Service Introduction

      • 14.5 Auxis

        • 14.5.1 Auxis Company Profile

        • 14.5.2 Auxis IT Help Desk Services Market Performance

        • 14.5.3 Product&Service Introduction

      • 14.6 Innovative Technology Solutions (ITS)

        • 14.6.1 Innovative Technology Solutions (ITS) Company Profile

        • 14.6.2 Innovative Technology Solutions (ITS) IT Help Desk Services Market Performance

        • 14.6.3 Product&Service Introduction

      • 14.7 TechExcel ServiceWise

        • 14.7.1 TechExcel ServiceWise Company Profile

        • 14.7.2 TechExcel ServiceWise IT Help Desk Services Market Performance

        • 14.7.3 Product&Service Introduction

      • 14.8 Corserva

        • 14.8.1 Corserva Company Profile

        • 14.8.2 Corserva IT Help Desk Services Market Performance

        • 14.8.3 Product&Service Introduction

      • 14.9 31West

        • 14.9.1 31West Company Profile

        • 14.9.2 31West IT Help Desk Services Market Performance

        • 14.9.3 Product&Service Introduction

      • 14.10 CGS Inc

        • 14.10.1 CGS Inc Company Profile

        • 14.10.2 CGS Inc IT Help Desk Services Market Performance

        • 14.10.3 Product&Service Introduction

      • 14.11 CMS

        • 14.11.1 CMS Company Profile

        • 14.11.2 CMS IT Help Desk Services Market Performance

        • 14.11.3 Product&Service Introduction

      • 14.12 Giva

        • 14.12.1 Giva Company Profile

        • 14.12.2 Giva IT Help Desk Services Market Performance

        • 14.12.3 Product&Service Introduction

      • 14.13 Global Help Desk Services (GHDSi)

        • 14.13.1 Global Help Desk Services (GHDSi) Company Profile

        • 14.13.2 Global Help Desk Services (GHDSi) IT Help Desk Services Market Performance

        • 14.13.3 Product&Service Introduction

      • 14.14 Dell KACE

        • 14.14.1 Dell KACE Company Profile

        • 14.14.2 Dell KACE IT Help Desk Services Market Performance

        • 14.14.3 Product&Service Introduction

      • 14.15 Conduent

        • 14.15.1 Conduent Company Profile

        • 14.15.2 Conduent IT Help Desk Services Market Performance

        • 14.15.3 Product&Service Introduction

      • 14.16 ScienceSoft

        • 14.16.1 ScienceSoft Company Profile

        • 14.16.2 ScienceSoft IT Help Desk Services Market Performance

        • 14.16.3 Product&Service Introduction

    Chapter 15 Research Conclusions and Investment Suggestions

    • 15.1 IT Help Desk Services Industry Research Conclusions

    • 15.2 IT Help Desk Services Industry Investment Suggestions

      • 15.2.1 Suggestions on Industry Development Strategy

      • 15.2.2 Suggestions on Industry Investment Direction

      • 15.2.3 Suggestions on Industry Investment Strategy


    List of Tables and Figures

    • Figure China IT Help Desk Services Industry Market Size (2018-2029)

    • Figure China IT Help Desk Services Production Volume, Production Value and Growth Rate of Open Source Help Desk (2018-2029)

    • Figure China IT Help Desk Services Production Volume, Production Value and Growth Rate of On-premise Help Desk Solutions (2018-2029)

    • Figure China IT Help Desk Services Production Volume, Production Value and Growth Rate of Web Helpdesk Solutions (2018-2029)

    • Figure China IT Help Desk Services Production Volume, Production Value and Growth Rate of Enterprise Help Desk Solutions (2018-2029)

    • Figure China IT Help Desk Services Sales Volume, Sales Value and Growth Rate of Healthcare (2018-2029)

    • Figure China IT Help Desk Services Sales Volume, Sales Value and Growth Rate of IT (2018-2029)

    • Figure China IT Help Desk Services Sales Volume, Sales Value and Growth Rate of Education (2018-2029)

    • Figure China IT Help Desk Services Sales Volume, Sales Value and Growth Rate of BFSI (2018-2029)

    • Figure China IT Help Desk Services Sales Volume, Sales Value and Growth Rate of Government (2018-2029)

    • Figure China IT Help Desk Services Sales Volume, Sales Value and Growth Rate of Telecom (2018-2029)

    • Figure North China IT Help Desk Services Market Size and Growth Rate from 2018-2029

    • Figure Central China IT Help Desk Services Market Size and Growth Rate from 2018-2029

    • Figure South China IT Help Desk Services Market Size and Growth Rate from 2018-2029

    • Figure East China IT Help Desk Services Market Size and Growth Rate from 2018-2029

    • Figure Northeast China IT Help Desk Services Market Size and Growth Rate from 2018-2029

    • Figure Southwest China IT Help Desk Services Market Size and Growth Rate from 2018-2029

    • Figure Northwest China IT Help Desk Services Market Size and Growth Rate from 2018-2029

    • Figure IT Help Desk Services Industry Chain

    • Table Product Types of Major Suppliers in 2023

    • Figure China IT Help Desk Services Market Share by Type in 2018

    • Figure China IT Help Desk Services Market Share by Type in 2023

    • Figure China IT Help Desk Services Total Production Volume and Growth Rate from Production Side (2018-2023)

    • Figure China IT Help Desk Services Production Volume and Growth Rate of Open Source Help Desk (2018-2023)

    • Figure China IT Help Desk Services Production Volume and Growth Rate of On-premise Help Desk Solutions (2018-2023)

    • Figure China IT Help Desk Services Production Volume and Growth Rate of Web Helpdesk Solutions (2018-2023)

    • Figure China IT Help Desk Services Production Volume and Growth Rate of Enterprise Help Desk Solutions (2018-2023)

    • Figure China IT Help Desk Services Market Share by Application in 2018

    • Figure China IT Help Desk Services Market Share by Application in 2023

    • Figure China IT Help Desk Services Total Market Size and Growth Rate from Consumption End

    • Figure China IT Help Desk Services Market Size and Growth Rate of Healthcare (2018-2023)

    • Figure China IT Help Desk Services Market Size and Growth Rate of IT (2018-2023)

    • Figure China IT Help Desk Services Market Size and Growth Rate of Education (2018-2023)

    • Figure China IT Help Desk Services Market Size and Growth Rate of BFSI (2018-2023)

    • Figure China IT Help Desk Services Market Size and Growth Rate of Government (2018-2023)

    • Figure China IT Help Desk Services Market Size and Growth Rate of Telecom (2018-2023)

    • Table China IT Help Desk Services Production Volume by Region (2018-2023)

    • Table China IT Help Desk Services Production Volume Share by Region (2018-2023)

    • Figure China IT Help Desk Services Production Volume Share by Region (2018-2023)

    • Table China IT Help Desk Services Production Value by Region (2018-2023)

    • Table China IT Help Desk Services Production Value Share by Region (2018-2023)

    • Figure China IT Help Desk Services Production Value Share by Region (2018-2023)

    • Table China IT Help Desk Services Sales Volume by Region (2018-2023)

    • Table China IT Help Desk Services Sales Volume Share by Region (2018-2023)

    • Figure China IT Help Desk Services Sales Volume Share by Region (2018-2023)

    • Table China IT Help Desk Services Sales Value by Region (2018-2023)

    • Table China IT Help Desk Services Sales Value Share by Region (2018-2023)

    • Figure China IT Help Desk Services Sales Value Share by Region (2018-2023)

    • Table North China IT Help Desk Services Production Volume by Type (2018-2023)

    • Table North China IT Help Desk Services Production Volume Share by Type (2018-2023)

    • Figure North China IT Help Desk Services Production Volume Share by Type (2018-2023)

    • Table North China IT Help Desk Services Sales Volume by Application (2018-2023)

    • Table North China IT Help Desk Services Sales Volume Share by Application (2018-2023)

    • Figure North China IT Help Desk Services Sales Volume Share by Application (2018-2023)

    • Table Central China IT Help Desk Services Production Volume by Type (2018-2023)

    • Table Central China IT Help Desk Services Production Volume Share by Type (2018-2023)

    • Figure Central China IT Help Desk Services Production Volume Share by Type (2018-2023)

    • Table Central China IT Help Desk Services Sales Volume by Application (2018-2023)

    • Table Central China IT Help Desk Services Sales Volume Share by Application (2018-2023)

    • Figure Central China IT Help Desk Services Sales Volume Share by Application (2018-2023)

    • Table South China IT Help Desk Services Production Volume by Type (2018-2023)

    • Table South China IT Help Desk Services Production Volume Share by Type (2018-2023)

    • Figure South China IT Help Desk Services Production Volume Share by Type (2018-2023)

    • Table South China IT Help Desk Services Sales Volume by Application (2018-2023)

    • Table South China IT Help Desk Services Sales Volume Share by Application (2018-2023)

    • Figure South China IT Help Desk Services Sales Volume Share by Application (2018-2023)

    • Table East China IT Help Desk Services Production Volume by Type (2018-2023)

    • Table East China IT Help Desk Services Production Volume Share by Type (2018-2023)

    • Figure East China IT Help Desk Services Production Volume Share by Type (2018-2023)

    • Table East China IT Help Desk Services Sales Volume by Application (2018-2023)

    • Table East China IT Help Desk Services Sales Volume Share by Application (2018-2023)

    • Figure East China IT Help Desk Services Sales Volume Share by Application (2018-2023)

    • Table Northeast China IT Help Desk Services Production Volume by Type (2018-2023)

    • Table Northeast China IT Help Desk Services Production Volume Share by Type (2018-2023)

    • Figure Northeast China IT Help Desk Services Production Volume Share by Type (2018-2023)

    • Table Northeast China IT Help Desk Services Sales Volume by Application (2018-2023)

    • Table Northeast China IT Help Desk Services Sales Volume Share by Application (2018-2023)

    • Figure Northeast China IT Help Desk Services Sales Volume Share by Application (2018-2023)

    • Table Southwest China IT Help Desk Services Production Volume by Type (2018-2023)

    • Table Southwest China IT Help Desk Services Production Volume Share by Type (2018-2023)

    • Figure Southwest China IT Help Desk Services Production Volume Share by Type (2018-2023)

    • Table Southwest China IT Help Desk Services Sales Volume by Application (2018-2023)

    • Table Southwest China IT Help Desk Services Sales Volume Share by Application (2018-2023)

    • Figure Southwest China IT Help Desk Services Sales Volume Share by Application (2018-2023)

    • Table Northwest China IT Help Desk Services Production Volume by Type (2018-2023)

    • Table Northwest China IT Help Desk Services Production Volume Share by Type (2018-2023)

    • Figure Northwest China IT Help Desk Services Production Volume Share by Type (2018-2023)

    • Table Northwest China IT Help Desk Services Sales Volume by Application (2018-2023)

    • Table Northwest China IT Help Desk Services Sales Volume Share by Application (2018-2023)

    • Figure Northwest China IT Help Desk Services Sales Volume Share by Application (2018-2023)

    • Table American Help Desk (AHD) Company Profile

    • Table American Help Desk (AHD) IT Help Desk Services Revenue, Price and Gross (2018-2023)

    • Table Vivantio Company Profile

    • Table Vivantio IT Help Desk Services Revenue, Price and Gross (2018-2023)

    • Table Deskcom Company Profile

    • Table Deskcom IT Help Desk Services Revenue, Price and Gross (2018-2023)

    • Table ExterNetworks Inc Company Profile

    • Table ExterNetworks Inc IT Help Desk Services Revenue, Price and Gross (2018-2023)

    • Table Auxis Company Profile

    • Table Auxis IT Help Desk Services Revenue, Price and Gross (2018-2023)

    • Table Innovative Technology Solutions (ITS) Company Profile

    • Table Innovative Technology Solutions (ITS) IT Help Desk Services Revenue, Price and Gross (2018-2023)

    • Table TechExcel ServiceWise Company Profile

    • Table TechExcel ServiceWise IT Help Desk Services Revenue, Price and Gross (2018-2023)

    • Table Corserva Company Profile

    • Table Corserva IT Help Desk Services Revenue, Price and Gross (2018-2023)

    • Table 31West Company Profile

    • Table 31West IT Help Desk Services Revenue, Price and Gross (2018-2023)

    • Table CGS Inc Company Profile

    • Table CGS Inc IT Help Desk Services Revenue, Price and Gross (2018-2023)

    • Table CMS Company Profile

    • Table CMS IT Help Desk Services Revenue, Price and Gross (2018-2023)

    • Table Giva Company Profile

    • Table Giva IT Help Desk Services Revenue, Price and Gross (2018-2023)

    • Table Global Help Desk Services (GHDSi) Company Profile

    • Table Global Help Desk Services (GHDSi) IT Help Desk Services Revenue, Price and Gross (2018-2023)

    • Table Dell KACE Company Profile

    • Table Dell KACE IT Help Desk Services Revenue, Price and Gross (2018-2023)

    • Table Conduent Company Profile

    • Table Conduent IT Help Desk Services Revenue, Price and Gross (2018-2023)

    • Table ScienceSoft Company Profile

    • Table ScienceSoft IT Help Desk Services Revenue, Price and Gross (2018-2023)


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