Interactive Voice Response Market Report

China Interactive Voice Response Industry Market Research Report 2023-2029

  • POSTDATE：Sep 13, 2023
  • PAGES：221
  • REPORT CODE：GMM1796014
  • REPORT SUMMARY
  • TABLE OF CONTENTS

  • This report elaborates on the current development of the Interactive Voice Response industry thoroughly based on the international market dynamics and China's market situation.

    For a start, the report provides an in-depth analysis of the current market situation through three different aspects - by region, by type and by application, which includes market distribution of different types and applications, import and export analysis of major regions, development trends of different types of products in each region, market opportunities and market restrains of different applications.

    Secondly, this report lists the major players in the industry, displaying their market positions and strengths and weaknesses of their products, picturing the current competitive situation of the whole market. 

    Last but not least, the report analyzes and predicts the investment prospects and risks in the industry on the basis of industry data, combined with experts' opinions and suggestions.

    By Player:

    • Convergys Corporation

    • AT&T Inc

    • West Corporation

    • Avaya Inc

    • Genesys Telecommunication Laboratories

    • 24/7 Customer, Inc

    • Verizon Communications Inc

    • inContact Inc

    • Nuance Communications

    By Type:

    • Speech

    • Touch-Tone

    By Application:

    • BFSI

    • ITES

    • Pharma and Healthcare

    By Research Region:

    • North China

    • Central China

    • South China

    • East China

    • Northeast China

    • Southwest China

    • Northwest China

  • TABLE OF CONTENT

    Chapter 1 China Interactive Voice Response Market Overview 2018-2029

    • 1.1 China Interactive Voice Response Industry Development Overview

    • 1.2 China Interactive Voice Response Industry Development History

    • 1.3 China Interactive Voice Response Industry Market Size (2018-2029)

    • 1.4 China Interactive Voice Response Market Analysis by Type from Production Side

      • 1.4.1 China Interactive Voice Response Production Volume, Production Value and Growth Rate of Speech (2018-2029)

      • 1.4.2 China Interactive Voice Response Production Volume, Production Value and Growth Rate of Touch-Tone (2018-2029)

    • 1.5 China Interactive Voice Response Market Analysis by Application from Consumption End

      • 1.5.1 China Interactive Voice Response Sales Volume, Sales Value and Growth Rate of BFSI (2018-2029)

      • 1.5.2 China Interactive Voice Response Sales Volume, Sales Value and Growth Rate of ITES (2018-2029)

      • 1.5.3 China Interactive Voice Response Sales Volume, Sales Value and Growth Rate of Pharma and Healthcare (2018-2029)

    • 1.6 China Interactive Voice Response Market Analysis by Region

      • 1.6.1 North China Interactive Voice Response Market Size and Growth Rate from 2018-2029

      • 1.6.2 Central China Interactive Voice Response Market Size and Growth Rate from 2018-2029

      • 1.6.3 South China Interactive Voice Response Market Size and Growth Rate from 2018-2029

      • 1.6.4 East China Interactive Voice Response Market Size and Growth Rate from 2018-2029

      • 1.6.5 Northeast China Interactive Voice Response Market Size and Growth Rate from 2018-2029

      • 1.6.6 Southwest China Interactive Voice Response Market Size and Growth Rate from 2018-2029

      • 1.6.7 Northwest China Interactive Voice Response Market Size and Growth Rate from 2018-2029

    Chapter 2 China Interactive Voice Response Industry Development Environment

    • 2.1 Industry Development Environment Analysis

      • 2.1.1 Industry Technological Progress Analysis

      • 2.1.2 Industrial Organizational Innovation Analysis

      • 2.1.3 Changes in Social Habits

      • 2.1.4 Alterations in Government Policies

      • 2.1.5 Impact of Economic Globalization

    • 2.2 Domestic and Foreign Industry Competition Analysis

      • 2.2.1 Comparative Analysis on Interactive Voice Response Market Status and Competition at home and abroad in 2023

      • 2.2.2 China Interactive Voice Response Market Status and Competition Analysis in 2023

      • 2.2.3 China Interactive Voice Response Market Concentration Analysis in 2023

    • 2.3 Problems and Countermeasures in the development of China Interactive Voice Response Industry

      • 2.3.1 Industry Development Constraints

      • 2.3.2 Industry Development Considerations

      • 2.3.3 Suggestions on Industry Development Measures

      • 2.3.4 Development Strategies for SMEs

    • 2.4 Influence of COVID-19 Outbreak on Interactive Voice Response Industry Development

    Chapter 3 Interactive Voice ResponseIndustry Chain Analysis

    • 3.1 Interactive Voice Response Industry Chain

    • 3.2 Interactive Voice Response Upstream Industry Analysis

      • 3.2.1 Upstream Industry Development Status

      • 3.2.2 Upstream Industry Development Forecast

      • 3.2.3 Impact of Upstream Industry on the Interactive Voice Response Market

    • 3.3 Interactive Voice Response Downstream Industry Analysis

      • 3.3.1 Downstream Industry Development Status

      • 3.3.2 Downstream Industry Development Forecast

      • 3.3.3 Impact of Downstream Industry on the Interactive Voice Response Market

    Chapter 4 China Interactive Voice Response Market, by Type

    • 4.1 China Interactive Voice Response Market Trend, by Type

    • 4.2 Product Types of Major Suppliers

    • 4.3 Competitive Landscape of Major Types

    • 4.4 China Interactive Voice Response Total Production Volume and Growth Rate from Production Side

    • 4.5 China Interactive Voice Response Production Volume and Growth Rate, by Type

      • 4.5.1 China Interactive Voice Response Production Volume and Growth Rate of Speech

      • 4.5.2 China Interactive Voice Response Production Volume and Growth Rate of Touch-Tone

    Chapter 5 China Interactive Voice Response Market, by Application

    • 5.1 Downstream Market Overview

    • 5.2 Competitive Landscape of Major Applications

    • 5.3 Market Potential Analysis, by Application

    • 5.4 China Interactive Voice Response Total Market Size and Growth Rate from Consumption End

    • 5.5 China Interactive Voice Response Market Size and Growth Rate, by Application

      • 5.5.1 China Interactive Voice Response Market Size and Growth Rate of BFSI

      • 5.5.2 China Interactive Voice Response Market Size and Growth Rate of ITES

      • 5.5.3 China Interactive Voice Response Market Size and Growth Rate of Pharma and Healthcare

    Chapter 6 China Interactive Voice Response Market, by Region

    • 6.1 China Interactive Voice Response Production Volume and Production Value, by Region

    • 6.2 China Interactive Voice Response Sales Volume and Sales Value, by Region

    Chapter 7 North China Interactive Voice Response Market Analysis

    • 7.1 North China Interactive Voice Response Market, by Type

    • 7.2 North China Interactive Voice Response Market, by Application

    Chapter 8 Central China Interactive Voice Response Market Analysis

    • 8.1 Central China Interactive Voice Response Market, by Type

    • 8.2 Central China Interactive Voice Response Market, by Application

    Chapter 9 South China Interactive Voice Response Market Analysis

    • 9.1 South China Interactive Voice Response Market, by Type

    • 9.2 South China Interactive Voice Response Market, by Application

    Chapter 10 East China Interactive Voice Response Market Analysis

    • 10.1 East China Interactive Voice Response Market, by Type

    • 10.2 East China Interactive Voice Response Market, by Application

    Chapter 11 Northeast China Interactive Voice Response Market Analysis

    • 11.1 Northeast China Interactive Voice Response Market, by Type

    • 11.2 Northeast China Interactive Voice Response Market, by Application

    Chapter 12 Southwest China Interactive Voice Response Market Analysis

    • 12.1 Southwest China Interactive Voice Response Market, by Type

    • 12.2 Southwest China Interactive Voice Response Market, by Application

    Chapter 13 Northwest China Interactive Voice Response Market Analysis

    • 13.1 Northwest China Interactive Voice Response Market, by Type

    • 13.2 Northwest China Interactive Voice Response Market, by Application

    Chapter 14 Company Profiles

      • 14.1 Convergys Corporation

        • 14.1.1 Convergys Corporation Company Profile

        • 14.1.2 Convergys Corporation Interactive Voice Response Market Performance

        • 14.1.3 Product&Service Introduction

      • 14.2 AT&T Inc

        • 14.2.1 AT&T Inc Company Profile

        • 14.2.2 AT&T Inc Interactive Voice Response Market Performance

        • 14.2.3 Product&Service Introduction

      • 14.3 West Corporation

        • 14.3.1 West Corporation Company Profile

        • 14.3.2 West Corporation Interactive Voice Response Market Performance

        • 14.3.3 Product&Service Introduction

      • 14.4 Avaya Inc

        • 14.4.1 Avaya Inc Company Profile

        • 14.4.2 Avaya Inc Interactive Voice Response Market Performance

        • 14.4.3 Product&Service Introduction

      • 14.5 Genesys Telecommunication Laboratories

        • 14.5.1 Genesys Telecommunication Laboratories Company Profile

        • 14.5.2 Genesys Telecommunication Laboratories Interactive Voice Response Market Performance

        • 14.5.3 Product&Service Introduction

      • 14.6 24/7 Customer, Inc

        • 14.6.1 24/7 Customer, Inc Company Profile

        • 14.6.2 24/7 Customer, Inc Interactive Voice Response Market Performance

        • 14.6.3 Product&Service Introduction

      • 14.7 Verizon Communications Inc

        • 14.7.1 Verizon Communications Inc Company Profile

        • 14.7.2 Verizon Communications Inc Interactive Voice Response Market Performance

        • 14.7.3 Product&Service Introduction

      • 14.8 inContact Inc

        • 14.8.1 inContact Inc Company Profile

        • 14.8.2 inContact Inc Interactive Voice Response Market Performance

        • 14.8.3 Product&Service Introduction

      • 14.9 Nuance Communications

        • 14.9.1 Nuance Communications Company Profile

        • 14.9.2 Nuance Communications Interactive Voice Response Market Performance

        • 14.9.3 Product&Service Introduction

    Chapter 15 Research Conclusions and Investment Suggestions

    • 15.1 Interactive Voice Response Industry Research Conclusions

    • 15.2 Interactive Voice Response Industry Investment Suggestions

      • 15.2.1 Suggestions on Industry Development Strategy

      • 15.2.2 Suggestions on Industry Investment Direction

      • 15.2.3 Suggestions on Industry Investment Strategy


    List of Tables and Figures

    • Figure China Interactive Voice Response Industry Market Size (2018-2029)

    • Figure China Interactive Voice Response Production Volume, Production Value and Growth Rate of Speech (2018-2029)

    • Figure China Interactive Voice Response Production Volume, Production Value and Growth Rate of Touch-Tone (2018-2029)

    • Figure China Interactive Voice Response Sales Volume, Sales Value and Growth Rate of BFSI (2018-2029)

    • Figure China Interactive Voice Response Sales Volume, Sales Value and Growth Rate of ITES (2018-2029)

    • Figure China Interactive Voice Response Sales Volume, Sales Value and Growth Rate of Pharma and Healthcare (2018-2029)

    • Figure North China Interactive Voice Response Market Size and Growth Rate from 2018-2029

    • Figure Central China Interactive Voice Response Market Size and Growth Rate from 2018-2029

    • Figure South China Interactive Voice Response Market Size and Growth Rate from 2018-2029

    • Figure East China Interactive Voice Response Market Size and Growth Rate from 2018-2029

    • Figure Northeast China Interactive Voice Response Market Size and Growth Rate from 2018-2029

    • Figure Southwest China Interactive Voice Response Market Size and Growth Rate from 2018-2029

    • Figure Northwest China Interactive Voice Response Market Size and Growth Rate from 2018-2029

    • Figure Interactive Voice Response Industry Chain

    • Table Product Types of Major Suppliers in 2023

    • Figure China Interactive Voice Response Market Share by Type in 2018

    • Figure China Interactive Voice Response Market Share by Type in 2023

    • Figure China Interactive Voice Response Total Production Volume and Growth Rate from Production Side (2018-2023)

    • Figure China Interactive Voice Response Production Volume and Growth Rate of Speech (2018-2023)

    • Figure China Interactive Voice Response Production Volume and Growth Rate of Touch-Tone (2018-2023)

    • Figure China Interactive Voice Response Market Share by Application in 2018

    • Figure China Interactive Voice Response Market Share by Application in 2023

    • Figure China Interactive Voice Response Total Market Size and Growth Rate from Consumption End

    • Figure China Interactive Voice Response Market Size and Growth Rate of BFSI (2018-2023)

    • Figure China Interactive Voice Response Market Size and Growth Rate of ITES (2018-2023)

    • Figure China Interactive Voice Response Market Size and Growth Rate of Pharma and Healthcare (2018-2023)

    • Table China Interactive Voice Response Production Volume by Region (2018-2023)

    • Table China Interactive Voice Response Production Volume Share by Region (2018-2023)

    • Figure China Interactive Voice Response Production Volume Share by Region (2018-2023)

    • Table China Interactive Voice Response Production Value by Region (2018-2023)

    • Table China Interactive Voice Response Production Value Share by Region (2018-2023)

    • Figure China Interactive Voice Response Production Value Share by Region (2018-2023)

    • Table China Interactive Voice Response Sales Volume by Region (2018-2023)

    • Table China Interactive Voice Response Sales Volume Share by Region (2018-2023)

    • Figure China Interactive Voice Response Sales Volume Share by Region (2018-2023)

    • Table China Interactive Voice Response Sales Value by Region (2018-2023)

    • Table China Interactive Voice Response Sales Value Share by Region (2018-2023)

    • Figure China Interactive Voice Response Sales Value Share by Region (2018-2023)

    • Table North China Interactive Voice Response Production Volume by Type (2018-2023)

    • Table North China Interactive Voice Response Production Volume Share by Type (2018-2023)

    • Figure North China Interactive Voice Response Production Volume Share by Type (2018-2023)

    • Table North China Interactive Voice Response Sales Volume by Application (2018-2023)

    • Table North China Interactive Voice Response Sales Volume Share by Application (2018-2023)

    • Figure North China Interactive Voice Response Sales Volume Share by Application (2018-2023)

    • Table Central China Interactive Voice Response Production Volume by Type (2018-2023)

    • Table Central China Interactive Voice Response Production Volume Share by Type (2018-2023)

    • Figure Central China Interactive Voice Response Production Volume Share by Type (2018-2023)

    • Table Central China Interactive Voice Response Sales Volume by Application (2018-2023)

    • Table Central China Interactive Voice Response Sales Volume Share by Application (2018-2023)

    • Figure Central China Interactive Voice Response Sales Volume Share by Application (2018-2023)

    • Table South China Interactive Voice Response Production Volume by Type (2018-2023)

    • Table South China Interactive Voice Response Production Volume Share by Type (2018-2023)

    • Figure South China Interactive Voice Response Production Volume Share by Type (2018-2023)

    • Table South China Interactive Voice Response Sales Volume by Application (2018-2023)

    • Table South China Interactive Voice Response Sales Volume Share by Application (2018-2023)

    • Figure South China Interactive Voice Response Sales Volume Share by Application (2018-2023)

    • Table East China Interactive Voice Response Production Volume by Type (2018-2023)

    • Table East China Interactive Voice Response Production Volume Share by Type (2018-2023)

    • Figure East China Interactive Voice Response Production Volume Share by Type (2018-2023)

    • Table East China Interactive Voice Response Sales Volume by Application (2018-2023)

    • Table East China Interactive Voice Response Sales Volume Share by Application (2018-2023)

    • Figure East China Interactive Voice Response Sales Volume Share by Application (2018-2023)

    • Table Northeast China Interactive Voice Response Production Volume by Type (2018-2023)

    • Table Northeast China Interactive Voice Response Production Volume Share by Type (2018-2023)

    • Figure Northeast China Interactive Voice Response Production Volume Share by Type (2018-2023)

    • Table Northeast China Interactive Voice Response Sales Volume by Application (2018-2023)

    • Table Northeast China Interactive Voice Response Sales Volume Share by Application (2018-2023)

    • Figure Northeast China Interactive Voice Response Sales Volume Share by Application (2018-2023)

    • Table Southwest China Interactive Voice Response Production Volume by Type (2018-2023)

    • Table Southwest China Interactive Voice Response Production Volume Share by Type (2018-2023)

    • Figure Southwest China Interactive Voice Response Production Volume Share by Type (2018-2023)

    • Table Southwest China Interactive Voice Response Sales Volume by Application (2018-2023)

    • Table Southwest China Interactive Voice Response Sales Volume Share by Application (2018-2023)

    • Figure Southwest China Interactive Voice Response Sales Volume Share by Application (2018-2023)

    • Table Northwest China Interactive Voice Response Production Volume by Type (2018-2023)

    • Table Northwest China Interactive Voice Response Production Volume Share by Type (2018-2023)

    • Figure Northwest China Interactive Voice Response Production Volume Share by Type (2018-2023)

    • Table Northwest China Interactive Voice Response Sales Volume by Application (2018-2023)

    • Table Northwest China Interactive Voice Response Sales Volume Share by Application (2018-2023)

    • Figure Northwest China Interactive Voice Response Sales Volume Share by Application (2018-2023)

    • Table Convergys Corporation Company Profile

    • Table Convergys Corporation Interactive Voice Response Revenue, Price and Gross (2018-2023)

    • Table AT&T Inc Company Profile

    • Table AT&T Inc Interactive Voice Response Revenue, Price and Gross (2018-2023)

    • Table West Corporation Company Profile

    • Table West Corporation Interactive Voice Response Revenue, Price and Gross (2018-2023)

    • Table Avaya Inc Company Profile

    • Table Avaya Inc Interactive Voice Response Revenue, Price and Gross (2018-2023)

    • Table Genesys Telecommunication Laboratories Company Profile

    • Table Genesys Telecommunication Laboratories Interactive Voice Response Revenue, Price and Gross (2018-2023)

    • Table 24/7 Customer, Inc Company Profile

    • Table 24/7 Customer, Inc Interactive Voice Response Revenue, Price and Gross (2018-2023)

    • Table Verizon Communications Inc Company Profile

    • Table Verizon Communications Inc Interactive Voice Response Revenue, Price and Gross (2018-2023)

    • Table inContact Inc Company Profile

    • Table inContact Inc Interactive Voice Response Revenue, Price and Gross (2018-2023)

    • Table Nuance Communications Company Profile

    • Table Nuance Communications Interactive Voice Response Revenue, Price and Gross (2018-2023)


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