Interactive Voice Response System Market Report

China Interactive Voice Response System Industry Market Research Report 2023-2029

  • POSTDATE：Sep 29, 2023
  • PAGES：181
  • REPORT CODE：GMM1818853
  • REPORT SUMMARY
  • TABLE OF CONTENTS

  • This report elaborates on the current development of the Interactive Voice Response System industry thoroughly based on the international market dynamics and China's market situation.

    For a start, the report provides an in-depth analysis of the current market situation through three different aspects - by region, by type and by application, which includes market distribution of different types and applications, import and export analysis of major regions, development trends of different types of products in each region, market opportunities and market restrains of different applications.

    Secondly, this report lists the major players in the industry, displaying their market positions and strengths and weaknesses of their products, picturing the current competitive situation of the whole market. 

    Last but not least, the report analyzes and predicts the investment prospects and risks in the industry on the basis of industry data, combined with experts' opinions and suggestions.

    By Player:

    • IVR Lab

    • NewVoiceMedia

    • inContact

    • Cisco Systems

    • 24/7 Customer

    • Verizon Communications

    • West Corporation

    • 8x8

    • Avaya

    • Nuance Communications

    • Five9

    • Convergys Corporation

    • Genesys Telecommunication Laboratories

    By Type:

    • Touch-tone Based

    • Speech Based

    By Application:

    • BFSI

    • Media, Retail, and E-commerce

    • Pharma and Healthcare

    • Transportation and Logistics

    • Travel and Hospitality

    • ITES

    • Education

    • Telecommunications

    • Government and Public Sector

    By Research Region:

    • North China

    • Central China

    • South China

    • East China

    • Northeast China

    • Southwest China

    • Northwest China

  • TABLE OF CONTENT

    Chapter 1 China Interactive Voice Response System Market Overview 2018-2029

    • 1.1 China Interactive Voice Response System Industry Development Overview

    • 1.2 China Interactive Voice Response System Industry Development History

    • 1.3 China Interactive Voice Response System Industry Market Size (2018-2029)

    • 1.4 China Interactive Voice Response System Market Analysis by Type from Production Side

      • 1.4.1 China Interactive Voice Response System Production Volume, Production Value and Growth Rate of Touch-tone Based (2018-2029)

      • 1.4.2 China Interactive Voice Response System Production Volume, Production Value and Growth Rate of Speech Based (2018-2029)

    • 1.5 China Interactive Voice Response System Market Analysis by Application from Consumption End

      • 1.5.1 China Interactive Voice Response System Sales Volume, Sales Value and Growth Rate of BFSI (2018-2029)

      • 1.5.2 China Interactive Voice Response System Sales Volume, Sales Value and Growth Rate of Media, Retail, and E-commerce (2018-2029)

      • 1.5.3 China Interactive Voice Response System Sales Volume, Sales Value and Growth Rate of Pharma and Healthcare (2018-2029)

      • 1.5.4 China Interactive Voice Response System Sales Volume, Sales Value and Growth Rate of Transportation and Logistics (2018-2029)

      • 1.5.5 China Interactive Voice Response System Sales Volume, Sales Value and Growth Rate of Travel and Hospitality (2018-2029)

      • 1.5.6 China Interactive Voice Response System Sales Volume, Sales Value and Growth Rate of ITES (2018-2029)

      • 1.5.7 China Interactive Voice Response System Sales Volume, Sales Value and Growth Rate of Education (2018-2029)

      • 1.5.8 China Interactive Voice Response System Sales Volume, Sales Value and Growth Rate of Telecommunications (2018-2029)

      • 1.5.9 China Interactive Voice Response System Sales Volume, Sales Value and Growth Rate of Government and Public Sector (2018-2029)

    • 1.6 China Interactive Voice Response System Market Analysis by Region

      • 1.6.1 North China Interactive Voice Response System Market Size and Growth Rate from 2018-2029

      • 1.6.2 Central China Interactive Voice Response System Market Size and Growth Rate from 2018-2029

      • 1.6.3 South China Interactive Voice Response System Market Size and Growth Rate from 2018-2029

      • 1.6.4 East China Interactive Voice Response System Market Size and Growth Rate from 2018-2029

      • 1.6.5 Northeast China Interactive Voice Response System Market Size and Growth Rate from 2018-2029

      • 1.6.6 Southwest China Interactive Voice Response System Market Size and Growth Rate from 2018-2029

      • 1.6.7 Northwest China Interactive Voice Response System Market Size and Growth Rate from 2018-2029

    Chapter 2 China Interactive Voice Response System Industry Development Environment

    • 2.1 Industry Development Environment Analysis

      • 2.1.1 Industry Technological Progress Analysis

      • 2.1.2 Industrial Organizational Innovation Analysis

      • 2.1.3 Changes in Social Habits

      • 2.1.4 Alterations in Government Policies

      • 2.1.5 Impact of Economic Globalization

    • 2.2 Domestic and Foreign Industry Competition Analysis

      • 2.2.1 Comparative Analysis on Interactive Voice Response System Market Status and Competition at home and abroad in 2023

      • 2.2.2 China Interactive Voice Response System Market Status and Competition Analysis in 2023

      • 2.2.3 China Interactive Voice Response System Market Concentration Analysis in 2023

    • 2.3 Problems and Countermeasures in the development of China Interactive Voice Response System Industry

      • 2.3.1 Industry Development Constraints

      • 2.3.2 Industry Development Considerations

      • 2.3.3 Suggestions on Industry Development Measures

      • 2.3.4 Development Strategies for SMEs

    • 2.4 Influence of COVID-19 Outbreak on Interactive Voice Response System Industry Development

    Chapter 3 Interactive Voice Response SystemIndustry Chain Analysis

    • 3.1 Interactive Voice Response System Industry Chain

    • 3.2 Interactive Voice Response System Upstream Industry Analysis

      • 3.2.1 Upstream Industry Development Status

      • 3.2.2 Upstream Industry Development Forecast

      • 3.2.3 Impact of Upstream Industry on the Interactive Voice Response System Market

    • 3.3 Interactive Voice Response System Downstream Industry Analysis

      • 3.3.1 Downstream Industry Development Status

      • 3.3.2 Downstream Industry Development Forecast

      • 3.3.3 Impact of Downstream Industry on the Interactive Voice Response System Market

    Chapter 4 China Interactive Voice Response System Market, by Type

    • 4.1 China Interactive Voice Response System Market Trend, by Type

    • 4.2 Product Types of Major Suppliers

    • 4.3 Competitive Landscape of Major Types

    • 4.4 China Interactive Voice Response System Total Production Volume and Growth Rate from Production Side

    • 4.5 China Interactive Voice Response System Production Volume and Growth Rate, by Type

      • 4.5.1 China Interactive Voice Response System Production Volume and Growth Rate of Touch-tone Based

      • 4.5.2 China Interactive Voice Response System Production Volume and Growth Rate of Speech Based

    Chapter 5 China Interactive Voice Response System Market, by Application

    • 5.1 Downstream Market Overview

    • 5.2 Competitive Landscape of Major Applications

    • 5.3 Market Potential Analysis, by Application

    • 5.4 China Interactive Voice Response System Total Market Size and Growth Rate from Consumption End

    • 5.5 China Interactive Voice Response System Market Size and Growth Rate, by Application

      • 5.5.1 China Interactive Voice Response System Market Size and Growth Rate of BFSI

      • 5.5.2 China Interactive Voice Response System Market Size and Growth Rate of Media, Retail, and E-commerce

      • 5.5.3 China Interactive Voice Response System Market Size and Growth Rate of Pharma and Healthcare

      • 5.5.4 China Interactive Voice Response System Market Size and Growth Rate of Transportation and Logistics

      • 5.5.5 China Interactive Voice Response System Market Size and Growth Rate of Travel and Hospitality

      • 5.5.6 China Interactive Voice Response System Market Size and Growth Rate of ITES

      • 5.5.7 China Interactive Voice Response System Market Size and Growth Rate of Education

      • 5.5.8 China Interactive Voice Response System Market Size and Growth Rate of Telecommunications

      • 5.5.9 China Interactive Voice Response System Market Size and Growth Rate of Government and Public Sector

    Chapter 6 China Interactive Voice Response System Market, by Region

    • 6.1 China Interactive Voice Response System Production Volume and Production Value, by Region

    • 6.2 China Interactive Voice Response System Sales Volume and Sales Value, by Region

    Chapter 7 North China Interactive Voice Response System Market Analysis

    • 7.1 North China Interactive Voice Response System Market, by Type

    • 7.2 North China Interactive Voice Response System Market, by Application

    Chapter 8 Central China Interactive Voice Response System Market Analysis

    • 8.1 Central China Interactive Voice Response System Market, by Type

    • 8.2 Central China Interactive Voice Response System Market, by Application

    Chapter 9 South China Interactive Voice Response System Market Analysis

    • 9.1 South China Interactive Voice Response System Market, by Type

    • 9.2 South China Interactive Voice Response System Market, by Application

    Chapter 10 East China Interactive Voice Response System Market Analysis

    • 10.1 East China Interactive Voice Response System Market, by Type

    • 10.2 East China Interactive Voice Response System Market, by Application

    Chapter 11 Northeast China Interactive Voice Response System Market Analysis

    • 11.1 Northeast China Interactive Voice Response System Market, by Type

    • 11.2 Northeast China Interactive Voice Response System Market, by Application

    Chapter 12 Southwest China Interactive Voice Response System Market Analysis

    • 12.1 Southwest China Interactive Voice Response System Market, by Type

    • 12.2 Southwest China Interactive Voice Response System Market, by Application

    Chapter 13 Northwest China Interactive Voice Response System Market Analysis

    • 13.1 Northwest China Interactive Voice Response System Market, by Type

    • 13.2 Northwest China Interactive Voice Response System Market, by Application

    Chapter 14 Company Profiles

      • 14.1 IVR Lab

        • 14.1.1 IVR Lab Company Profile

        • 14.1.2 IVR Lab Interactive Voice Response System Market Performance

        • 14.1.3 Product&Service Introduction

      • 14.2 NewVoiceMedia

        • 14.2.1 NewVoiceMedia Company Profile

        • 14.2.2 NewVoiceMedia Interactive Voice Response System Market Performance

        • 14.2.3 Product&Service Introduction

      • 14.3 inContact

        • 14.3.1 inContact Company Profile

        • 14.3.2 inContact Interactive Voice Response System Market Performance

        • 14.3.3 Product&Service Introduction

      • 14.4 Cisco Systems

        • 14.4.1 Cisco Systems Company Profile

        • 14.4.2 Cisco Systems Interactive Voice Response System Market Performance

        • 14.4.3 Product&Service Introduction

      • 14.5 24/7 Customer

        • 14.5.1 24/7 Customer Company Profile

        • 14.5.2 24/7 Customer Interactive Voice Response System Market Performance

        • 14.5.3 Product&Service Introduction

      • 14.6 Verizon Communications

        • 14.6.1 Verizon Communications Company Profile

        • 14.6.2 Verizon Communications Interactive Voice Response System Market Performance

        • 14.6.3 Product&Service Introduction

      • 14.7 West Corporation

        • 14.7.1 West Corporation Company Profile

        • 14.7.2 West Corporation Interactive Voice Response System Market Performance

        • 14.7.3 Product&Service Introduction

      • 14.8 8x8

        • 14.8.1 8x8 Company Profile

        • 14.8.2 8x8 Interactive Voice Response System Market Performance

        • 14.8.3 Product&Service Introduction

      • 14.9 Avaya

        • 14.9.1 Avaya Company Profile

        • 14.9.2 Avaya Interactive Voice Response System Market Performance

        • 14.9.3 Product&Service Introduction

      • 14.10 Nuance Communications

        • 14.10.1 Nuance Communications Company Profile

        • 14.10.2 Nuance Communications Interactive Voice Response System Market Performance

        • 14.10.3 Product&Service Introduction

      • 14.11 Five9

        • 14.11.1 Five9 Company Profile

        • 14.11.2 Five9 Interactive Voice Response System Market Performance

        • 14.11.3 Product&Service Introduction

      • 14.12 Convergys Corporation

        • 14.12.1 Convergys Corporation Company Profile

        • 14.12.2 Convergys Corporation Interactive Voice Response System Market Performance

        • 14.12.3 Product&Service Introduction

      • 14.13 Genesys Telecommunication Laboratories

        • 14.13.1 Genesys Telecommunication Laboratories Company Profile

        • 14.13.2 Genesys Telecommunication Laboratories Interactive Voice Response System Market Performance

        • 14.13.3 Product&Service Introduction

    Chapter 15 Research Conclusions and Investment Suggestions

    • 15.1 Interactive Voice Response System Industry Research Conclusions

    • 15.2 Interactive Voice Response System Industry Investment Suggestions

      • 15.2.1 Suggestions on Industry Development Strategy

      • 15.2.2 Suggestions on Industry Investment Direction

      • 15.2.3 Suggestions on Industry Investment Strategy


    List of Tables and Figures

    • Figure China Interactive Voice Response System Industry Market Size (2018-2029)

    • Figure China Interactive Voice Response System Production Volume, Production Value and Growth Rate of Touch-tone Based (2018-2029)

    • Figure China Interactive Voice Response System Production Volume, Production Value and Growth Rate of Speech Based (2018-2029)

    • Figure China Interactive Voice Response System Sales Volume, Sales Value and Growth Rate of BFSI (2018-2029)

    • Figure China Interactive Voice Response System Sales Volume, Sales Value and Growth Rate of Media, Retail, and E-commerce (2018-2029)

    • Figure China Interactive Voice Response System Sales Volume, Sales Value and Growth Rate of Pharma and Healthcare (2018-2029)

    • Figure China Interactive Voice Response System Sales Volume, Sales Value and Growth Rate of Transportation and Logistics (2018-2029)

    • Figure China Interactive Voice Response System Sales Volume, Sales Value and Growth Rate of Travel and Hospitality (2018-2029)

    • Figure China Interactive Voice Response System Sales Volume, Sales Value and Growth Rate of ITES (2018-2029)

    • Figure China Interactive Voice Response System Sales Volume, Sales Value and Growth Rate of Education (2018-2029)

    • Figure China Interactive Voice Response System Sales Volume, Sales Value and Growth Rate of Telecommunications (2018-2029)

    • Figure China Interactive Voice Response System Sales Volume, Sales Value and Growth Rate of Government and Public Sector (2018-2029)

    • Figure North China Interactive Voice Response System Market Size and Growth Rate from 2018-2029

    • Figure Central China Interactive Voice Response System Market Size and Growth Rate from 2018-2029

    • Figure South China Interactive Voice Response System Market Size and Growth Rate from 2018-2029

    • Figure East China Interactive Voice Response System Market Size and Growth Rate from 2018-2029

    • Figure Northeast China Interactive Voice Response System Market Size and Growth Rate from 2018-2029

    • Figure Southwest China Interactive Voice Response System Market Size and Growth Rate from 2018-2029

    • Figure Northwest China Interactive Voice Response System Market Size and Growth Rate from 2018-2029

    • Figure Interactive Voice Response System Industry Chain

    • Table Product Types of Major Suppliers in 2023

    • Figure China Interactive Voice Response System Market Share by Type in 2018

    • Figure China Interactive Voice Response System Market Share by Type in 2023

    • Figure China Interactive Voice Response System Total Production Volume and Growth Rate from Production Side (2018-2023)

    • Figure China Interactive Voice Response System Production Volume and Growth Rate of Touch-tone Based (2018-2023)

    • Figure China Interactive Voice Response System Production Volume and Growth Rate of Speech Based (2018-2023)

    • Figure China Interactive Voice Response System Market Share by Application in 2018

    • Figure China Interactive Voice Response System Market Share by Application in 2023

    • Figure China Interactive Voice Response System Total Market Size and Growth Rate from Consumption End

    • Figure China Interactive Voice Response System Market Size and Growth Rate of BFSI (2018-2023)

    • Figure China Interactive Voice Response System Market Size and Growth Rate of Media, Retail, and E-commerce (2018-2023)

    • Figure China Interactive Voice Response System Market Size and Growth Rate of Pharma and Healthcare (2018-2023)

    • Figure China Interactive Voice Response System Market Size and Growth Rate of Transportation and Logistics (2018-2023)

    • Figure China Interactive Voice Response System Market Size and Growth Rate of Travel and Hospitality (2018-2023)

    • Figure China Interactive Voice Response System Market Size and Growth Rate of ITES (2018-2023)

    • Figure China Interactive Voice Response System Market Size and Growth Rate of Education (2018-2023)

    • Figure China Interactive Voice Response System Market Size and Growth Rate of Telecommunications (2018-2023)

    • Figure China Interactive Voice Response System Market Size and Growth Rate of Government and Public Sector (2018-2023)

    • Table China Interactive Voice Response System Production Volume by Region (2018-2023)

    • Table China Interactive Voice Response System Production Volume Share by Region (2018-2023)

    • Figure China Interactive Voice Response System Production Volume Share by Region (2018-2023)

    • Table China Interactive Voice Response System Production Value by Region (2018-2023)

    • Table China Interactive Voice Response System Production Value Share by Region (2018-2023)

    • Figure China Interactive Voice Response System Production Value Share by Region (2018-2023)

    • Table China Interactive Voice Response System Sales Volume by Region (2018-2023)

    • Table China Interactive Voice Response System Sales Volume Share by Region (2018-2023)

    • Figure China Interactive Voice Response System Sales Volume Share by Region (2018-2023)

    • Table China Interactive Voice Response System Sales Value by Region (2018-2023)

    • Table China Interactive Voice Response System Sales Value Share by Region (2018-2023)

    • Figure China Interactive Voice Response System Sales Value Share by Region (2018-2023)

    • Table North China Interactive Voice Response System Production Volume by Type (2018-2023)

    • Table North China Interactive Voice Response System Production Volume Share by Type (2018-2023)

    • Figure North China Interactive Voice Response System Production Volume Share by Type (2018-2023)

    • Table North China Interactive Voice Response System Sales Volume by Application (2018-2023)

    • Table North China Interactive Voice Response System Sales Volume Share by Application (2018-2023)

    • Figure North China Interactive Voice Response System Sales Volume Share by Application (2018-2023)

    • Table Central China Interactive Voice Response System Production Volume by Type (2018-2023)

    • Table Central China Interactive Voice Response System Production Volume Share by Type (2018-2023)

    • Figure Central China Interactive Voice Response System Production Volume Share by Type (2018-2023)

    • Table Central China Interactive Voice Response System Sales Volume by Application (2018-2023)

    • Table Central China Interactive Voice Response System Sales Volume Share by Application (2018-2023)

    • Figure Central China Interactive Voice Response System Sales Volume Share by Application (2018-2023)

    • Table South China Interactive Voice Response System Production Volume by Type (2018-2023)

    • Table South China Interactive Voice Response System Production Volume Share by Type (2018-2023)

    • Figure South China Interactive Voice Response System Production Volume Share by Type (2018-2023)

    • Table South China Interactive Voice Response System Sales Volume by Application (2018-2023)

    • Table South China Interactive Voice Response System Sales Volume Share by Application (2018-2023)

    • Figure South China Interactive Voice Response System Sales Volume Share by Application (2018-2023)

    • Table East China Interactive Voice Response System Production Volume by Type (2018-2023)

    • Table East China Interactive Voice Response System Production Volume Share by Type (2018-2023)

    • Figure East China Interactive Voice Response System Production Volume Share by Type (2018-2023)

    • Table East China Interactive Voice Response System Sales Volume by Application (2018-2023)

    • Table East China Interactive Voice Response System Sales Volume Share by Application (2018-2023)

    • Figure East China Interactive Voice Response System Sales Volume Share by Application (2018-2023)

    • Table Northeast China Interactive Voice Response System Production Volume by Type (2018-2023)

    • Table Northeast China Interactive Voice Response System Production Volume Share by Type (2018-2023)

    • Figure Northeast China Interactive Voice Response System Production Volume Share by Type (2018-2023)

    • Table Northeast China Interactive Voice Response System Sales Volume by Application (2018-2023)

    • Table Northeast China Interactive Voice Response System Sales Volume Share by Application (2018-2023)

    • Figure Northeast China Interactive Voice Response System Sales Volume Share by Application (2018-2023)

    • Table Southwest China Interactive Voice Response System Production Volume by Type (2018-2023)

    • Table Southwest China Interactive Voice Response System Production Volume Share by Type (2018-2023)

    • Figure Southwest China Interactive Voice Response System Production Volume Share by Type (2018-2023)

    • Table Southwest China Interactive Voice Response System Sales Volume by Application (2018-2023)

    • Table Southwest China Interactive Voice Response System Sales Volume Share by Application (2018-2023)

    • Figure Southwest China Interactive Voice Response System Sales Volume Share by Application (2018-2023)

    • Table Northwest China Interactive Voice Response System Production Volume by Type (2018-2023)

    • Table Northwest China Interactive Voice Response System Production Volume Share by Type (2018-2023)

    • Figure Northwest China Interactive Voice Response System Production Volume Share by Type (2018-2023)

    • Table Northwest China Interactive Voice Response System Sales Volume by Application (2018-2023)

    • Table Northwest China Interactive Voice Response System Sales Volume Share by Application (2018-2023)

    • Figure Northwest China Interactive Voice Response System Sales Volume Share by Application (2018-2023)

    • Table IVR Lab Company Profile

    • Table IVR Lab Interactive Voice Response System Revenue, Price and Gross (2018-2023)

    • Table NewVoiceMedia Company Profile

    • Table NewVoiceMedia Interactive Voice Response System Revenue, Price and Gross (2018-2023)

    • Table inContact Company Profile

    • Table inContact Interactive Voice Response System Revenue, Price and Gross (2018-2023)

    • Table Cisco Systems Company Profile

    • Table Cisco Systems Interactive Voice Response System Revenue, Price and Gross (2018-2023)

    • Table 24/7 Customer Company Profile

    • Table 24/7 Customer Interactive Voice Response System Revenue, Price and Gross (2018-2023)

    • Table Verizon Communications Company Profile

    • Table Verizon Communications Interactive Voice Response System Revenue, Price and Gross (2018-2023)

    • Table West Corporation Company Profile

    • Table West Corporation Interactive Voice Response System Revenue, Price and Gross (2018-2023)

    • Table 8x8 Company Profile

    • Table 8x8 Interactive Voice Response System Revenue, Price and Gross (2018-2023)

    • Table Avaya Company Profile

    • Table Avaya Interactive Voice Response System Revenue, Price and Gross (2018-2023)

    • Table Nuance Communications Company Profile

    • Table Nuance Communications Interactive Voice Response System Revenue, Price and Gross (2018-2023)

    • Table Five9 Company Profile

    • Table Five9 Interactive Voice Response System Revenue, Price and Gross (2018-2023)

    • Table Convergys Corporation Company Profile

    • Table Convergys Corporation Interactive Voice Response System Revenue, Price and Gross (2018-2023)

    • Table Genesys Telecommunication Laboratories Company Profile

    • Table Genesys Telecommunication Laboratories Interactive Voice Response System Revenue, Price and Gross (2018-2023)


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