Help Desk Outsourcing Market Report

China Help Desk Outsourcing Industry Market Research Report 2023-2029

  • POSTDATE：Oct 04, 2023
  • PAGES：236
  • REPORT CODE：GMM1825130
  • REPORT SUMMARY
  • TABLE OF CONTENTS

  • Helpdesk outsourcing refers to the process of engaging an external resource or service provider to provide technical support to employees and manage the same.

    Helpdesk outsourcing has gained in popularity over the past few years as firms are seeking to minimize in-house expenses. Apart from the inherent cost advantages, it can aid in enhancing the productivity within a short time because of a well-trained and continuously monitored workforce. Scalability in terms of handling of calls can also be ensured. These services are also providing a competitive edge to the SMBs that do not have the resources to build and maintain a technical help desk.

    This report elaborates on the current development of the Help Desk Outsourcing industry thoroughly based on the international market dynamics and China's market situation.

    For a start, the report provides an in-depth analysis of the current market situation through three different aspects - by region, by type and by application, which includes market distribution of different types and applications, import and export analysis of major regions, development trends of different types of products in each region, market opportunities and market restrains of different applications.

    Secondly, this report lists the major players in the industry, displaying their market positions and strengths and weaknesses of their products, picturing the current competitive situation of the whole market. 

    Last but not least, the report analyzes and predicts the investment prospects and risks in the industry on the basis of industry data, combined with experts' opinions and suggestions.

    By Player:

    • Canon Marketing

    • transcosmos

    • GIZUMO

    • JB Service Co, Ltd

    • STS Innovation, Inc

    • Kanden CS Forum INC

    • IT Volante

    • Persol WORKS DESIGN CO, LTD

    By Type:

    • Software Testing Outsourcing

    • Cloud Services

    • Software Development Outsourcing

    • Others

    By Application:

    • Telecommunication

    • IT

    • Others

    • Consumer Goods

    • Automotive

    • Oil & Gas

    By Research Region:

    • North China

    • Central China

    • South China

    • East China

    • Northeast China

    • Southwest China

    • Northwest China

  • TABLE OF CONTENT

    Chapter 1 China Help Desk Outsourcing Market Overview 2018-2029

    • 1.1 China Help Desk Outsourcing Industry Development Overview

    • 1.2 China Help Desk Outsourcing Industry Development History

    • 1.3 China Help Desk Outsourcing Industry Market Size (2018-2029)

    • 1.4 China Help Desk Outsourcing Market Analysis by Type from Production Side

      • 1.4.1 China Help Desk Outsourcing Production Volume, Production Value and Growth Rate of Software Testing Outsourcing (2018-2029)

      • 1.4.2 China Help Desk Outsourcing Production Volume, Production Value and Growth Rate of Cloud Services (2018-2029)

      • 1.4.3 China Help Desk Outsourcing Production Volume, Production Value and Growth Rate of Software Development Outsourcing (2018-2029)

      • 1.4.4 China Help Desk Outsourcing Production Volume, Production Value and Growth Rate of Others (2018-2029)

    • 1.5 China Help Desk Outsourcing Market Analysis by Application from Consumption End

      • 1.5.1 China Help Desk Outsourcing Sales Volume, Sales Value and Growth Rate of Telecommunication (2018-2029)

      • 1.5.2 China Help Desk Outsourcing Sales Volume, Sales Value and Growth Rate of IT (2018-2029)

      • 1.5.3 China Help Desk Outsourcing Sales Volume, Sales Value and Growth Rate of Others (2018-2029)

      • 1.5.4 China Help Desk Outsourcing Sales Volume, Sales Value and Growth Rate of Consumer Goods (2018-2029)

      • 1.5.5 China Help Desk Outsourcing Sales Volume, Sales Value and Growth Rate of Automotive (2018-2029)

      • 1.5.6 China Help Desk Outsourcing Sales Volume, Sales Value and Growth Rate of Oil & Gas (2018-2029)

    • 1.6 China Help Desk Outsourcing Market Analysis by Region

      • 1.6.1 North China Help Desk Outsourcing Market Size and Growth Rate from 2018-2029

      • 1.6.2 Central China Help Desk Outsourcing Market Size and Growth Rate from 2018-2029

      • 1.6.3 South China Help Desk Outsourcing Market Size and Growth Rate from 2018-2029

      • 1.6.4 East China Help Desk Outsourcing Market Size and Growth Rate from 2018-2029

      • 1.6.5 Northeast China Help Desk Outsourcing Market Size and Growth Rate from 2018-2029

      • 1.6.6 Southwest China Help Desk Outsourcing Market Size and Growth Rate from 2018-2029

      • 1.6.7 Northwest China Help Desk Outsourcing Market Size and Growth Rate from 2018-2029

    Chapter 2 China Help Desk Outsourcing Industry Development Environment

    • 2.1 Industry Development Environment Analysis

      • 2.1.1 Industry Technological Progress Analysis

      • 2.1.2 Industrial Organizational Innovation Analysis

      • 2.1.3 Changes in Social Habits

      • 2.1.4 Alterations in Government Policies

      • 2.1.5 Impact of Economic Globalization

    • 2.2 Domestic and Foreign Industry Competition Analysis

      • 2.2.1 Comparative Analysis on Help Desk Outsourcing Market Status and Competition at home and abroad in 2023

      • 2.2.2 China Help Desk Outsourcing Market Status and Competition Analysis in 2023

      • 2.2.3 China Help Desk Outsourcing Market Concentration Analysis in 2023

    • 2.3 Problems and Countermeasures in the development of China Help Desk Outsourcing Industry

      • 2.3.1 Industry Development Constraints

      • 2.3.2 Industry Development Considerations

      • 2.3.3 Suggestions on Industry Development Measures

      • 2.3.4 Development Strategies for SMEs

    • 2.4 Influence of COVID-19 Outbreak on Help Desk Outsourcing Industry Development

    Chapter 3 Help Desk OutsourcingIndustry Chain Analysis

    • 3.1 Help Desk Outsourcing Industry Chain

    • 3.2 Help Desk Outsourcing Upstream Industry Analysis

      • 3.2.1 Upstream Industry Development Status

      • 3.2.2 Upstream Industry Development Forecast

      • 3.2.3 Impact of Upstream Industry on the Help Desk Outsourcing Market

    • 3.3 Help Desk Outsourcing Downstream Industry Analysis

      • 3.3.1 Downstream Industry Development Status

      • 3.3.2 Downstream Industry Development Forecast

      • 3.3.3 Impact of Downstream Industry on the Help Desk Outsourcing Market

    Chapter 4 China Help Desk Outsourcing Market, by Type

    • 4.1 China Help Desk Outsourcing Market Trend, by Type

    • 4.2 Product Types of Major Suppliers

    • 4.3 Competitive Landscape of Major Types

    • 4.4 China Help Desk Outsourcing Total Production Volume and Growth Rate from Production Side

    • 4.5 China Help Desk Outsourcing Production Volume and Growth Rate, by Type

      • 4.5.1 China Help Desk Outsourcing Production Volume and Growth Rate of Software Testing Outsourcing

      • 4.5.2 China Help Desk Outsourcing Production Volume and Growth Rate of Cloud Services

      • 4.5.3 China Help Desk Outsourcing Production Volume and Growth Rate of Software Development Outsourcing

      • 4.5.4 China Help Desk Outsourcing Production Volume and Growth Rate of Others

    Chapter 5 China Help Desk Outsourcing Market, by Application

    • 5.1 Downstream Market Overview

    • 5.2 Competitive Landscape of Major Applications

    • 5.3 Market Potential Analysis, by Application

    • 5.4 China Help Desk Outsourcing Total Market Size and Growth Rate from Consumption End

    • 5.5 China Help Desk Outsourcing Market Size and Growth Rate, by Application

      • 5.5.1 China Help Desk Outsourcing Market Size and Growth Rate of Telecommunication

      • 5.5.2 China Help Desk Outsourcing Market Size and Growth Rate of IT

      • 5.5.3 China Help Desk Outsourcing Market Size and Growth Rate of Others

      • 5.5.4 China Help Desk Outsourcing Market Size and Growth Rate of Consumer Goods

      • 5.5.5 China Help Desk Outsourcing Market Size and Growth Rate of Automotive

      • 5.5.6 China Help Desk Outsourcing Market Size and Growth Rate of Oil & Gas

    Chapter 6 China Help Desk Outsourcing Market, by Region

    • 6.1 China Help Desk Outsourcing Production Volume and Production Value, by Region

    • 6.2 China Help Desk Outsourcing Sales Volume and Sales Value, by Region

    Chapter 7 North China Help Desk Outsourcing Market Analysis

    • 7.1 North China Help Desk Outsourcing Market, by Type

    • 7.2 North China Help Desk Outsourcing Market, by Application

    Chapter 8 Central China Help Desk Outsourcing Market Analysis

    • 8.1 Central China Help Desk Outsourcing Market, by Type

    • 8.2 Central China Help Desk Outsourcing Market, by Application

    Chapter 9 South China Help Desk Outsourcing Market Analysis

    • 9.1 South China Help Desk Outsourcing Market, by Type

    • 9.2 South China Help Desk Outsourcing Market, by Application

    Chapter 10 East China Help Desk Outsourcing Market Analysis

    • 10.1 East China Help Desk Outsourcing Market, by Type

    • 10.2 East China Help Desk Outsourcing Market, by Application

    Chapter 11 Northeast China Help Desk Outsourcing Market Analysis

    • 11.1 Northeast China Help Desk Outsourcing Market, by Type

    • 11.2 Northeast China Help Desk Outsourcing Market, by Application

    Chapter 12 Southwest China Help Desk Outsourcing Market Analysis

    • 12.1 Southwest China Help Desk Outsourcing Market, by Type

    • 12.2 Southwest China Help Desk Outsourcing Market, by Application

    Chapter 13 Northwest China Help Desk Outsourcing Market Analysis

    • 13.1 Northwest China Help Desk Outsourcing Market, by Type

    • 13.2 Northwest China Help Desk Outsourcing Market, by Application

    Chapter 14 Company Profiles

      • 14.1 Canon Marketing

        • 14.1.1 Canon Marketing Company Profile

        • 14.1.2 Canon Marketing Help Desk Outsourcing Market Performance

        • 14.1.3 Product&Service Introduction

      • 14.2 transcosmos

        • 14.2.1 transcosmos Company Profile

        • 14.2.2 transcosmos Help Desk Outsourcing Market Performance

        • 14.2.3 Product&Service Introduction

      • 14.3 GIZUMO

        • 14.3.1 GIZUMO Company Profile

        • 14.3.2 GIZUMO Help Desk Outsourcing Market Performance

        • 14.3.3 Product&Service Introduction

      • 14.4 JB Service Co, Ltd

        • 14.4.1 JB Service Co, Ltd Company Profile

        • 14.4.2 JB Service Co, Ltd Help Desk Outsourcing Market Performance

        • 14.4.3 Product&Service Introduction

      • 14.5 STS Innovation, Inc

        • 14.5.1 STS Innovation, Inc Company Profile

        • 14.5.2 STS Innovation, Inc Help Desk Outsourcing Market Performance

        • 14.5.3 Product&Service Introduction

      • 14.6 Kanden CS Forum INC

        • 14.6.1 Kanden CS Forum INC Company Profile

        • 14.6.2 Kanden CS Forum INC Help Desk Outsourcing Market Performance

        • 14.6.3 Product&Service Introduction

      • 14.7 IT Volante

        • 14.7.1 IT Volante Company Profile

        • 14.7.2 IT Volante Help Desk Outsourcing Market Performance

        • 14.7.3 Product&Service Introduction

      • 14.8 Persol WORKS DESIGN CO, LTD

        • 14.8.1 Persol WORKS DESIGN CO, LTD Company Profile

        • 14.8.2 Persol WORKS DESIGN CO, LTD Help Desk Outsourcing Market Performance

        • 14.8.3 Product&Service Introduction

    Chapter 15 Research Conclusions and Investment Suggestions

    • 15.1 Help Desk Outsourcing Industry Research Conclusions

    • 15.2 Help Desk Outsourcing Industry Investment Suggestions

      • 15.2.1 Suggestions on Industry Development Strategy

      • 15.2.2 Suggestions on Industry Investment Direction

      • 15.2.3 Suggestions on Industry Investment Strategy


    List of Tables and Figures

    • Figure China Help Desk Outsourcing Industry Market Size (2018-2029)

    • Figure China Help Desk Outsourcing Production Volume, Production Value and Growth Rate of Software Testing Outsourcing (2018-2029)

    • Figure China Help Desk Outsourcing Production Volume, Production Value and Growth Rate of Cloud Services (2018-2029)

    • Figure China Help Desk Outsourcing Production Volume, Production Value and Growth Rate of Software Development Outsourcing (2018-2029)

    • Figure China Help Desk Outsourcing Production Volume, Production Value and Growth Rate of Others (2018-2029)

    • Figure China Help Desk Outsourcing Sales Volume, Sales Value and Growth Rate of Telecommunication (2018-2029)

    • Figure China Help Desk Outsourcing Sales Volume, Sales Value and Growth Rate of IT (2018-2029)

    • Figure China Help Desk Outsourcing Sales Volume, Sales Value and Growth Rate of Others (2018-2029)

    • Figure China Help Desk Outsourcing Sales Volume, Sales Value and Growth Rate of Consumer Goods (2018-2029)

    • Figure China Help Desk Outsourcing Sales Volume, Sales Value and Growth Rate of Automotive (2018-2029)

    • Figure China Help Desk Outsourcing Sales Volume, Sales Value and Growth Rate of Oil & Gas (2018-2029)

    • Figure North China Help Desk Outsourcing Market Size and Growth Rate from 2018-2029

    • Figure Central China Help Desk Outsourcing Market Size and Growth Rate from 2018-2029

    • Figure South China Help Desk Outsourcing Market Size and Growth Rate from 2018-2029

    • Figure East China Help Desk Outsourcing Market Size and Growth Rate from 2018-2029

    • Figure Northeast China Help Desk Outsourcing Market Size and Growth Rate from 2018-2029

    • Figure Southwest China Help Desk Outsourcing Market Size and Growth Rate from 2018-2029

    • Figure Northwest China Help Desk Outsourcing Market Size and Growth Rate from 2018-2029

    • Figure Help Desk Outsourcing Industry Chain

    • Table Product Types of Major Suppliers in 2023

    • Figure China Help Desk Outsourcing Market Share by Type in 2018

    • Figure China Help Desk Outsourcing Market Share by Type in 2023

    • Figure China Help Desk Outsourcing Total Production Volume and Growth Rate from Production Side (2018-2023)

    • Figure China Help Desk Outsourcing Production Volume and Growth Rate of Software Testing Outsourcing (2018-2023)

    • Figure China Help Desk Outsourcing Production Volume and Growth Rate of Cloud Services (2018-2023)

    • Figure China Help Desk Outsourcing Production Volume and Growth Rate of Software Development Outsourcing (2018-2023)

    • Figure China Help Desk Outsourcing Production Volume and Growth Rate of Others (2018-2023)

    • Figure China Help Desk Outsourcing Market Share by Application in 2018

    • Figure China Help Desk Outsourcing Market Share by Application in 2023

    • Figure China Help Desk Outsourcing Total Market Size and Growth Rate from Consumption End

    • Figure China Help Desk Outsourcing Market Size and Growth Rate of Telecommunication (2018-2023)

    • Figure China Help Desk Outsourcing Market Size and Growth Rate of IT (2018-2023)

    • Figure China Help Desk Outsourcing Market Size and Growth Rate of Others (2018-2023)

    • Figure China Help Desk Outsourcing Market Size and Growth Rate of Consumer Goods (2018-2023)

    • Figure China Help Desk Outsourcing Market Size and Growth Rate of Automotive (2018-2023)

    • Figure China Help Desk Outsourcing Market Size and Growth Rate of Oil & Gas (2018-2023)

    • Table China Help Desk Outsourcing Production Volume by Region (2018-2023)

    • Table China Help Desk Outsourcing Production Volume Share by Region (2018-2023)

    • Figure China Help Desk Outsourcing Production Volume Share by Region (2018-2023)

    • Table China Help Desk Outsourcing Production Value by Region (2018-2023)

    • Table China Help Desk Outsourcing Production Value Share by Region (2018-2023)

    • Figure China Help Desk Outsourcing Production Value Share by Region (2018-2023)

    • Table China Help Desk Outsourcing Sales Volume by Region (2018-2023)

    • Table China Help Desk Outsourcing Sales Volume Share by Region (2018-2023)

    • Figure China Help Desk Outsourcing Sales Volume Share by Region (2018-2023)

    • Table China Help Desk Outsourcing Sales Value by Region (2018-2023)

    • Table China Help Desk Outsourcing Sales Value Share by Region (2018-2023)

    • Figure China Help Desk Outsourcing Sales Value Share by Region (2018-2023)

    • Table North China Help Desk Outsourcing Production Volume by Type (2018-2023)

    • Table North China Help Desk Outsourcing Production Volume Share by Type (2018-2023)

    • Figure North China Help Desk Outsourcing Production Volume Share by Type (2018-2023)

    • Table North China Help Desk Outsourcing Sales Volume by Application (2018-2023)

    • Table North China Help Desk Outsourcing Sales Volume Share by Application (2018-2023)

    • Figure North China Help Desk Outsourcing Sales Volume Share by Application (2018-2023)

    • Table Central China Help Desk Outsourcing Production Volume by Type (2018-2023)

    • Table Central China Help Desk Outsourcing Production Volume Share by Type (2018-2023)

    • Figure Central China Help Desk Outsourcing Production Volume Share by Type (2018-2023)

    • Table Central China Help Desk Outsourcing Sales Volume by Application (2018-2023)

    • Table Central China Help Desk Outsourcing Sales Volume Share by Application (2018-2023)

    • Figure Central China Help Desk Outsourcing Sales Volume Share by Application (2018-2023)

    • Table South China Help Desk Outsourcing Production Volume by Type (2018-2023)

    • Table South China Help Desk Outsourcing Production Volume Share by Type (2018-2023)

    • Figure South China Help Desk Outsourcing Production Volume Share by Type (2018-2023)

    • Table South China Help Desk Outsourcing Sales Volume by Application (2018-2023)

    • Table South China Help Desk Outsourcing Sales Volume Share by Application (2018-2023)

    • Figure South China Help Desk Outsourcing Sales Volume Share by Application (2018-2023)

    • Table East China Help Desk Outsourcing Production Volume by Type (2018-2023)

    • Table East China Help Desk Outsourcing Production Volume Share by Type (2018-2023)

    • Figure East China Help Desk Outsourcing Production Volume Share by Type (2018-2023)

    • Table East China Help Desk Outsourcing Sales Volume by Application (2018-2023)

    • Table East China Help Desk Outsourcing Sales Volume Share by Application (2018-2023)

    • Figure East China Help Desk Outsourcing Sales Volume Share by Application (2018-2023)

    • Table Northeast China Help Desk Outsourcing Production Volume by Type (2018-2023)

    • Table Northeast China Help Desk Outsourcing Production Volume Share by Type (2018-2023)

    • Figure Northeast China Help Desk Outsourcing Production Volume Share by Type (2018-2023)

    • Table Northeast China Help Desk Outsourcing Sales Volume by Application (2018-2023)

    • Table Northeast China Help Desk Outsourcing Sales Volume Share by Application (2018-2023)

    • Figure Northeast China Help Desk Outsourcing Sales Volume Share by Application (2018-2023)

    • Table Southwest China Help Desk Outsourcing Production Volume by Type (2018-2023)

    • Table Southwest China Help Desk Outsourcing Production Volume Share by Type (2018-2023)

    • Figure Southwest China Help Desk Outsourcing Production Volume Share by Type (2018-2023)

    • Table Southwest China Help Desk Outsourcing Sales Volume by Application (2018-2023)

    • Table Southwest China Help Desk Outsourcing Sales Volume Share by Application (2018-2023)

    • Figure Southwest China Help Desk Outsourcing Sales Volume Share by Application (2018-2023)

    • Table Northwest China Help Desk Outsourcing Production Volume by Type (2018-2023)

    • Table Northwest China Help Desk Outsourcing Production Volume Share by Type (2018-2023)

    • Figure Northwest China Help Desk Outsourcing Production Volume Share by Type (2018-2023)

    • Table Northwest China Help Desk Outsourcing Sales Volume by Application (2018-2023)

    • Table Northwest China Help Desk Outsourcing Sales Volume Share by Application (2018-2023)

    • Figure Northwest China Help Desk Outsourcing Sales Volume Share by Application (2018-2023)

    • Table Canon Marketing Company Profile

    • Table Canon Marketing Help Desk Outsourcing Revenue, Price and Gross (2018-2023)

    • Table transcosmos Company Profile

    • Table transcosmos Help Desk Outsourcing Revenue, Price and Gross (2018-2023)

    • Table GIZUMO Company Profile

    • Table GIZUMO Help Desk Outsourcing Revenue, Price and Gross (2018-2023)

    • Table JB Service Co, Ltd Company Profile

    • Table JB Service Co, Ltd Help Desk Outsourcing Revenue, Price and Gross (2018-2023)

    • Table STS Innovation, Inc Company Profile

    • Table STS Innovation, Inc Help Desk Outsourcing Revenue, Price and Gross (2018-2023)

    • Table Kanden CS Forum INC Company Profile

    • Table Kanden CS Forum INC Help Desk Outsourcing Revenue, Price and Gross (2018-2023)

    • Table IT Volante Company Profile

    • Table IT Volante Help Desk Outsourcing Revenue, Price and Gross (2018-2023)

    • Table Persol WORKS DESIGN CO, LTD Company Profile

    • Table Persol WORKS DESIGN CO, LTD Help Desk Outsourcing Revenue, Price and Gross (2018-2023)


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