IT Service Management (ITSM) Market Report

China IT Service Management (ITSM) Industry Market Research Report 2023-2029

  • POSTDATE：Oct 10, 2023
  • PAGES：215
  • REPORT CODE：GMM1842998
  • REPORT SUMMARY
  • TABLE OF CONTENTS

  • This report elaborates on the current development of the IT Service Management (ITSM) industry thoroughly based on the international market dynamics and China's market situation.

    For a start, the report provides an in-depth analysis of the current market situation through three different aspects - by region, by type and by application, which includes market distribution of different types and applications, import and export analysis of major regions, development trends of different types of products in each region, market opportunities and market restrains of different applications.

    Secondly, this report lists the major players in the industry, displaying their market positions and strengths and weaknesses of their products, picturing the current competitive situation of the whole market. 

    Last but not least, the report analyzes and predicts the investment prospects and risks in the industry on the basis of industry data, combined with experts' opinions and suggestions.

    By Player:

    • BMC Software

    • Samanage

    • TOPdesk

    • SAP

    • Axios Systems

    • Ivanti (HEAT Software)

    • ServiceNow

    • CA Technologies

    • Autotask

    • SolarWinds

    • Freshworks

    • Agiloft Service

    • SysAid

    • Cherwell Software

    • IBM

    • ASG Software

    • Symantec

    • Atlassian

    By Type:

    • On-Premises

    • Cloud-based

    By Application:

    • Large Enterprises

    • SMEs

    By Research Region:

    • North China

    • Central China

    • South China

    • East China

    • Northeast China

    • Southwest China

    • Northwest China

  • TABLE OF CONTENT

    Chapter 1 China IT Service Management (ITSM) Market Overview 2018-2029

    • 1.1 China IT Service Management (ITSM) Industry Development Overview

    • 1.2 China IT Service Management (ITSM) Industry Development History

    • 1.3 China IT Service Management (ITSM) Industry Market Size (2018-2029)

    • 1.4 China IT Service Management (ITSM) Market Analysis by Type from Production Side

      • 1.4.1 China IT Service Management (ITSM) Production Volume, Production Value and Growth Rate of On-Premises (2018-2029)

      • 1.4.2 China IT Service Management (ITSM) Production Volume, Production Value and Growth Rate of Cloud-based (2018-2029)

    • 1.5 China IT Service Management (ITSM) Market Analysis by Application from Consumption End

      • 1.5.1 China IT Service Management (ITSM) Sales Volume, Sales Value and Growth Rate of Large Enterprises (2018-2029)

      • 1.5.2 China IT Service Management (ITSM) Sales Volume, Sales Value and Growth Rate of SMEs (2018-2029)

    • 1.6 China IT Service Management (ITSM) Market Analysis by Region

      • 1.6.1 North China IT Service Management (ITSM) Market Size and Growth Rate from 2018-2029

      • 1.6.2 Central China IT Service Management (ITSM) Market Size and Growth Rate from 2018-2029

      • 1.6.3 South China IT Service Management (ITSM) Market Size and Growth Rate from 2018-2029

      • 1.6.4 East China IT Service Management (ITSM) Market Size and Growth Rate from 2018-2029

      • 1.6.5 Northeast China IT Service Management (ITSM) Market Size and Growth Rate from 2018-2029

      • 1.6.6 Southwest China IT Service Management (ITSM) Market Size and Growth Rate from 2018-2029

      • 1.6.7 Northwest China IT Service Management (ITSM) Market Size and Growth Rate from 2018-2029

    Chapter 2 China IT Service Management (ITSM) Industry Development Environment

    • 2.1 Industry Development Environment Analysis

      • 2.1.1 Industry Technological Progress Analysis

      • 2.1.2 Industrial Organizational Innovation Analysis

      • 2.1.3 Changes in Social Habits

      • 2.1.4 Alterations in Government Policies

      • 2.1.5 Impact of Economic Globalization

    • 2.2 Domestic and Foreign Industry Competition Analysis

      • 2.2.1 Comparative Analysis on IT Service Management (ITSM) Market Status and Competition at home and abroad in 2023

      • 2.2.2 China IT Service Management (ITSM) Market Status and Competition Analysis in 2023

      • 2.2.3 China IT Service Management (ITSM) Market Concentration Analysis in 2023

    • 2.3 Problems and Countermeasures in the development of China IT Service Management (ITSM) Industry

      • 2.3.1 Industry Development Constraints

      • 2.3.2 Industry Development Considerations

      • 2.3.3 Suggestions on Industry Development Measures

      • 2.3.4 Development Strategies for SMEs

    • 2.4 Influence of COVID-19 Outbreak on IT Service Management (ITSM) Industry Development

    Chapter 3 IT Service Management (ITSM)Industry Chain Analysis

    • 3.1 IT Service Management (ITSM) Industry Chain

    • 3.2 IT Service Management (ITSM) Upstream Industry Analysis

      • 3.2.1 Upstream Industry Development Status

      • 3.2.2 Upstream Industry Development Forecast

      • 3.2.3 Impact of Upstream Industry on the IT Service Management (ITSM) Market

    • 3.3 IT Service Management (ITSM) Downstream Industry Analysis

      • 3.3.1 Downstream Industry Development Status

      • 3.3.2 Downstream Industry Development Forecast

      • 3.3.3 Impact of Downstream Industry on the IT Service Management (ITSM) Market

    Chapter 4 China IT Service Management (ITSM) Market, by Type

    • 4.1 China IT Service Management (ITSM) Market Trend, by Type

    • 4.2 Product Types of Major Suppliers

    • 4.3 Competitive Landscape of Major Types

    • 4.4 China IT Service Management (ITSM) Total Production Volume and Growth Rate from Production Side

    • 4.5 China IT Service Management (ITSM) Production Volume and Growth Rate, by Type

      • 4.5.1 China IT Service Management (ITSM) Production Volume and Growth Rate of On-Premises

      • 4.5.2 China IT Service Management (ITSM) Production Volume and Growth Rate of Cloud-based

    Chapter 5 China IT Service Management (ITSM) Market, by Application

    • 5.1 Downstream Market Overview

    • 5.2 Competitive Landscape of Major Applications

    • 5.3 Market Potential Analysis, by Application

    • 5.4 China IT Service Management (ITSM) Total Market Size and Growth Rate from Consumption End

    • 5.5 China IT Service Management (ITSM) Market Size and Growth Rate, by Application

      • 5.5.1 China IT Service Management (ITSM) Market Size and Growth Rate of Large Enterprises

      • 5.5.2 China IT Service Management (ITSM) Market Size and Growth Rate of SMEs

    Chapter 6 China IT Service Management (ITSM) Market, by Region

    • 6.1 China IT Service Management (ITSM) Production Volume and Production Value, by Region

    • 6.2 China IT Service Management (ITSM) Sales Volume and Sales Value, by Region

    Chapter 7 North China IT Service Management (ITSM) Market Analysis

    • 7.1 North China IT Service Management (ITSM) Market, by Type

    • 7.2 North China IT Service Management (ITSM) Market, by Application

    Chapter 8 Central China IT Service Management (ITSM) Market Analysis

    • 8.1 Central China IT Service Management (ITSM) Market, by Type

    • 8.2 Central China IT Service Management (ITSM) Market, by Application

    Chapter 9 South China IT Service Management (ITSM) Market Analysis

    • 9.1 South China IT Service Management (ITSM) Market, by Type

    • 9.2 South China IT Service Management (ITSM) Market, by Application

    Chapter 10 East China IT Service Management (ITSM) Market Analysis

    • 10.1 East China IT Service Management (ITSM) Market, by Type

    • 10.2 East China IT Service Management (ITSM) Market, by Application

    Chapter 11 Northeast China IT Service Management (ITSM) Market Analysis

    • 11.1 Northeast China IT Service Management (ITSM) Market, by Type

    • 11.2 Northeast China IT Service Management (ITSM) Market, by Application

    Chapter 12 Southwest China IT Service Management (ITSM) Market Analysis

    • 12.1 Southwest China IT Service Management (ITSM) Market, by Type

    • 12.2 Southwest China IT Service Management (ITSM) Market, by Application

    Chapter 13 Northwest China IT Service Management (ITSM) Market Analysis

    • 13.1 Northwest China IT Service Management (ITSM) Market, by Type

    • 13.2 Northwest China IT Service Management (ITSM) Market, by Application

    Chapter 14 Company Profiles

      • 14.1 BMC Software

        • 14.1.1 BMC Software Company Profile

        • 14.1.2 BMC Software IT Service Management (ITSM) Market Performance

        • 14.1.3 Product&Service Introduction

      • 14.2 Samanage

        • 14.2.1 Samanage Company Profile

        • 14.2.2 Samanage IT Service Management (ITSM) Market Performance

        • 14.2.3 Product&Service Introduction

      • 14.3 TOPdesk

        • 14.3.1 TOPdesk Company Profile

        • 14.3.2 TOPdesk IT Service Management (ITSM) Market Performance

        • 14.3.3 Product&Service Introduction

      • 14.4 SAP

        • 14.4.1 SAP Company Profile

        • 14.4.2 SAP IT Service Management (ITSM) Market Performance

        • 14.4.3 Product&Service Introduction

      • 14.5 Axios Systems

        • 14.5.1 Axios Systems Company Profile

        • 14.5.2 Axios Systems IT Service Management (ITSM) Market Performance

        • 14.5.3 Product&Service Introduction

      • 14.6 Ivanti (HEAT Software)

        • 14.6.1 Ivanti (HEAT Software) Company Profile

        • 14.6.2 Ivanti (HEAT Software) IT Service Management (ITSM) Market Performance

        • 14.6.3 Product&Service Introduction

      • 14.7 ServiceNow

        • 14.7.1 ServiceNow Company Profile

        • 14.7.2 ServiceNow IT Service Management (ITSM) Market Performance

        • 14.7.3 Product&Service Introduction

      • 14.8 CA Technologies

        • 14.8.1 CA Technologies Company Profile

        • 14.8.2 CA Technologies IT Service Management (ITSM) Market Performance

        • 14.8.3 Product&Service Introduction

      • 14.9 Autotask

        • 14.9.1 Autotask Company Profile

        • 14.9.2 Autotask IT Service Management (ITSM) Market Performance

        • 14.9.3 Product&Service Introduction

      • 14.10 SolarWinds

        • 14.10.1 SolarWinds Company Profile

        • 14.10.2 SolarWinds IT Service Management (ITSM) Market Performance

        • 14.10.3 Product&Service Introduction

      • 14.11 Freshworks

        • 14.11.1 Freshworks Company Profile

        • 14.11.2 Freshworks IT Service Management (ITSM) Market Performance

        • 14.11.3 Product&Service Introduction

      • 14.12 Agiloft Service

        • 14.12.1 Agiloft Service Company Profile

        • 14.12.2 Agiloft Service IT Service Management (ITSM) Market Performance

        • 14.12.3 Product&Service Introduction

      • 14.13 SysAid

        • 14.13.1 SysAid Company Profile

        • 14.13.2 SysAid IT Service Management (ITSM) Market Performance

        • 14.13.3 Product&Service Introduction

      • 14.14 Cherwell Software

        • 14.14.1 Cherwell Software Company Profile

        • 14.14.2 Cherwell Software IT Service Management (ITSM) Market Performance

        • 14.14.3 Product&Service Introduction

      • 14.15 IBM

        • 14.15.1 IBM Company Profile

        • 14.15.2 IBM IT Service Management (ITSM) Market Performance

        • 14.15.3 Product&Service Introduction

      • 14.16 ASG Software

        • 14.16.1 ASG Software Company Profile

        • 14.16.2 ASG Software IT Service Management (ITSM) Market Performance

        • 14.16.3 Product&Service Introduction

      • 14.17 Symantec

        • 14.17.1 Symantec Company Profile

        • 14.17.2 Symantec IT Service Management (ITSM) Market Performance

        • 14.17.3 Product&Service Introduction

      • 14.18 Atlassian

        • 14.18.1 Atlassian Company Profile

        • 14.18.2 Atlassian IT Service Management (ITSM) Market Performance

        • 14.18.3 Product&Service Introduction

    Chapter 15 Research Conclusions and Investment Suggestions

    • 15.1 IT Service Management (ITSM) Industry Research Conclusions

    • 15.2 IT Service Management (ITSM) Industry Investment Suggestions

      • 15.2.1 Suggestions on Industry Development Strategy

      • 15.2.2 Suggestions on Industry Investment Direction

      • 15.2.3 Suggestions on Industry Investment Strategy


    List of Tables and Figures

    • Figure China IT Service Management (ITSM) Industry Market Size (2018-2029)

    • Figure China IT Service Management (ITSM) Production Volume, Production Value and Growth Rate of On-Premises (2018-2029)

    • Figure China IT Service Management (ITSM) Production Volume, Production Value and Growth Rate of Cloud-based (2018-2029)

    • Figure China IT Service Management (ITSM) Sales Volume, Sales Value and Growth Rate of Large Enterprises (2018-2029)

    • Figure China IT Service Management (ITSM) Sales Volume, Sales Value and Growth Rate of SMEs (2018-2029)

    • Figure North China IT Service Management (ITSM) Market Size and Growth Rate from 2018-2029

    • Figure Central China IT Service Management (ITSM) Market Size and Growth Rate from 2018-2029

    • Figure South China IT Service Management (ITSM) Market Size and Growth Rate from 2018-2029

    • Figure East China IT Service Management (ITSM) Market Size and Growth Rate from 2018-2029

    • Figure Northeast China IT Service Management (ITSM) Market Size and Growth Rate from 2018-2029

    • Figure Southwest China IT Service Management (ITSM) Market Size and Growth Rate from 2018-2029

    • Figure Northwest China IT Service Management (ITSM) Market Size and Growth Rate from 2018-2029

    • Figure IT Service Management (ITSM) Industry Chain

    • Table Product Types of Major Suppliers in 2023

    • Figure China IT Service Management (ITSM) Market Share by Type in 2018

    • Figure China IT Service Management (ITSM) Market Share by Type in 2023

    • Figure China IT Service Management (ITSM) Total Production Volume and Growth Rate from Production Side (2018-2023)

    • Figure China IT Service Management (ITSM) Production Volume and Growth Rate of On-Premises (2018-2023)

    • Figure China IT Service Management (ITSM) Production Volume and Growth Rate of Cloud-based (2018-2023)

    • Figure China IT Service Management (ITSM) Market Share by Application in 2018

    • Figure China IT Service Management (ITSM) Market Share by Application in 2023

    • Figure China IT Service Management (ITSM) Total Market Size and Growth Rate from Consumption End

    • Figure China IT Service Management (ITSM) Market Size and Growth Rate of Large Enterprises (2018-2023)

    • Figure China IT Service Management (ITSM) Market Size and Growth Rate of SMEs (2018-2023)

    • Table China IT Service Management (ITSM) Production Volume by Region (2018-2023)

    • Table China IT Service Management (ITSM) Production Volume Share by Region (2018-2023)

    • Figure China IT Service Management (ITSM) Production Volume Share by Region (2018-2023)

    • Table China IT Service Management (ITSM) Production Value by Region (2018-2023)

    • Table China IT Service Management (ITSM) Production Value Share by Region (2018-2023)

    • Figure China IT Service Management (ITSM) Production Value Share by Region (2018-2023)

    • Table China IT Service Management (ITSM) Sales Volume by Region (2018-2023)

    • Table China IT Service Management (ITSM) Sales Volume Share by Region (2018-2023)

    • Figure China IT Service Management (ITSM) Sales Volume Share by Region (2018-2023)

    • Table China IT Service Management (ITSM) Sales Value by Region (2018-2023)

    • Table China IT Service Management (ITSM) Sales Value Share by Region (2018-2023)

    • Figure China IT Service Management (ITSM) Sales Value Share by Region (2018-2023)

    • Table North China IT Service Management (ITSM) Production Volume by Type (2018-2023)

    • Table North China IT Service Management (ITSM) Production Volume Share by Type (2018-2023)

    • Figure North China IT Service Management (ITSM) Production Volume Share by Type (2018-2023)

    • Table North China IT Service Management (ITSM) Sales Volume by Application (2018-2023)

    • Table North China IT Service Management (ITSM) Sales Volume Share by Application (2018-2023)

    • Figure North China IT Service Management (ITSM) Sales Volume Share by Application (2018-2023)

    • Table Central China IT Service Management (ITSM) Production Volume by Type (2018-2023)

    • Table Central China IT Service Management (ITSM) Production Volume Share by Type (2018-2023)

    • Figure Central China IT Service Management (ITSM) Production Volume Share by Type (2018-2023)

    • Table Central China IT Service Management (ITSM) Sales Volume by Application (2018-2023)

    • Table Central China IT Service Management (ITSM) Sales Volume Share by Application (2018-2023)

    • Figure Central China IT Service Management (ITSM) Sales Volume Share by Application (2018-2023)

    • Table South China IT Service Management (ITSM) Production Volume by Type (2018-2023)

    • Table South China IT Service Management (ITSM) Production Volume Share by Type (2018-2023)

    • Figure South China IT Service Management (ITSM) Production Volume Share by Type (2018-2023)

    • Table South China IT Service Management (ITSM) Sales Volume by Application (2018-2023)

    • Table South China IT Service Management (ITSM) Sales Volume Share by Application (2018-2023)

    • Figure South China IT Service Management (ITSM) Sales Volume Share by Application (2018-2023)

    • Table East China IT Service Management (ITSM) Production Volume by Type (2018-2023)

    • Table East China IT Service Management (ITSM) Production Volume Share by Type (2018-2023)

    • Figure East China IT Service Management (ITSM) Production Volume Share by Type (2018-2023)

    • Table East China IT Service Management (ITSM) Sales Volume by Application (2018-2023)

    • Table East China IT Service Management (ITSM) Sales Volume Share by Application (2018-2023)

    • Figure East China IT Service Management (ITSM) Sales Volume Share by Application (2018-2023)

    • Table Northeast China IT Service Management (ITSM) Production Volume by Type (2018-2023)

    • Table Northeast China IT Service Management (ITSM) Production Volume Share by Type (2018-2023)

    • Figure Northeast China IT Service Management (ITSM) Production Volume Share by Type (2018-2023)

    • Table Northeast China IT Service Management (ITSM) Sales Volume by Application (2018-2023)

    • Table Northeast China IT Service Management (ITSM) Sales Volume Share by Application (2018-2023)

    • Figure Northeast China IT Service Management (ITSM) Sales Volume Share by Application (2018-2023)

    • Table Southwest China IT Service Management (ITSM) Production Volume by Type (2018-2023)

    • Table Southwest China IT Service Management (ITSM) Production Volume Share by Type (2018-2023)

    • Figure Southwest China IT Service Management (ITSM) Production Volume Share by Type (2018-2023)

    • Table Southwest China IT Service Management (ITSM) Sales Volume by Application (2018-2023)

    • Table Southwest China IT Service Management (ITSM) Sales Volume Share by Application (2018-2023)

    • Figure Southwest China IT Service Management (ITSM) Sales Volume Share by Application (2018-2023)

    • Table Northwest China IT Service Management (ITSM) Production Volume by Type (2018-2023)

    • Table Northwest China IT Service Management (ITSM) Production Volume Share by Type (2018-2023)

    • Figure Northwest China IT Service Management (ITSM) Production Volume Share by Type (2018-2023)

    • Table Northwest China IT Service Management (ITSM) Sales Volume by Application (2018-2023)

    • Table Northwest China IT Service Management (ITSM) Sales Volume Share by Application (2018-2023)

    • Figure Northwest China IT Service Management (ITSM) Sales Volume Share by Application (2018-2023)

    • Table BMC Software Company Profile

    • Table BMC Software IT Service Management (ITSM) Revenue, Price and Gross (2018-2023)

    • Table Samanage Company Profile

    • Table Samanage IT Service Management (ITSM) Revenue, Price and Gross (2018-2023)

    • Table TOPdesk Company Profile

    • Table TOPdesk IT Service Management (ITSM) Revenue, Price and Gross (2018-2023)

    • Table SAP Company Profile

    • Table SAP IT Service Management (ITSM) Revenue, Price and Gross (2018-2023)

    • Table Axios Systems Company Profile

    • Table Axios Systems IT Service Management (ITSM) Revenue, Price and Gross (2018-2023)

    • Table Ivanti (HEAT Software) Company Profile

    • Table Ivanti (HEAT Software) IT Service Management (ITSM) Revenue, Price and Gross (2018-2023)

    • Table ServiceNow Company Profile

    • Table ServiceNow IT Service Management (ITSM) Revenue, Price and Gross (2018-2023)

    • Table CA Technologies Company Profile

    • Table CA Technologies IT Service Management (ITSM) Revenue, Price and Gross (2018-2023)

    • Table Autotask Company Profile

    • Table Autotask IT Service Management (ITSM) Revenue, Price and Gross (2018-2023)

    • Table SolarWinds Company Profile

    • Table SolarWinds IT Service Management (ITSM) Revenue, Price and Gross (2018-2023)

    • Table Freshworks Company Profile

    • Table Freshworks IT Service Management (ITSM) Revenue, Price and Gross (2018-2023)

    • Table Agiloft Service Company Profile

    • Table Agiloft Service IT Service Management (ITSM) Revenue, Price and Gross (2018-2023)

    • Table SysAid Company Profile

    • Table SysAid IT Service Management (ITSM) Revenue, Price and Gross (2018-2023)

    • Table Cherwell Software Company Profile

    • Table Cherwell Software IT Service Management (ITSM) Revenue, Price and Gross (2018-2023)

    • Table IBM Company Profile

    • Table IBM IT Service Management (ITSM) Revenue, Price and Gross (2018-2023)

    • Table ASG Software Company Profile

    • Table ASG Software IT Service Management (ITSM) Revenue, Price and Gross (2018-2023)

    • Table Symantec Company Profile

    • Table Symantec IT Service Management (ITSM) Revenue, Price and Gross (2018-2023)

    • Table Atlassian Company Profile

    • Table Atlassian IT Service Management (ITSM) Revenue, Price and Gross (2018-2023)


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