Unified Communication as a Service (UCaaS)
Unified Communications as a Service is a delivery model in which collaboration and communication services and applications are outsourced to third-party service providers. These services are available over IP networks.
The study projects that the global Unified Communication as a Service (UCaaS) market will register a xxxx% CAGR in terms of revenue, which is expected to reach USD xxxx million in 2026 from USD xxxx million in 2019.
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Key Dynamics
The utilization of UCaaS system can give rise to benefits for small and medium-sized enterprises, for instance, reducing communication cost by combining equipment and service, enhancing business lines, improving productivity, etc. Their growing adoption of UCaaS is one of the main drivers that stimulating industry growth. Further, the market expansion also reliant on downstream industries, especially the banking, financial services and insurance, government, and IT, which requires high-effective and utmost-secure information transferring solutions. However, how to tackle with the difficulty of attaining low cost and high performance simultaneously will become a great challenge for players in the field.
Segmentation
On the basis of type, Unified Communication as a Service (UCaaS) Market segmented into
l Unified Messaging
l Telephony
l Collaboration Platforms
l Conferencing
On the application, Unified Communication as a Service (UCaaS) Market segmented into
l BFSI
l Telecom & IT
l Consumer Goods & Retail
l Others
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Competitive Landscape
8x8, Inc.
AT&T, Inc.
Avaya, Inc.
BT Group plc
Centile Telecom Applications
Cisco Systems, Inc.
DXC Technology Co.
Fuze
IBM Corporation
Microsoft Corporation
Mitel Networks Corporation
NTT Communications
Orange Business Services
RingCentral, Inc.
Verizon Enterprise Solutions
Vonage
West Corporation
Regional Spotlights
Unified Communication as a Service market can be split into regions of North America, Europe, Asia-Pacific, Latin America, Middle East & Africa. North America and Europe still account for the most market share, remaining a leading position among the global areas, which is credited to the large expenditure on communication infrastructure, high-ranking technology advantages, a deep penetration market for deploying such services.
Meanwhile, APEC is projected to climb the ladder of growth and record a CAGR of xx% within the period of forecast. The growing investments in computing technology, the availability of diverse communication channels, the collaboration solutions, and the increasing popularity of the cloud business model are the main driver for pushing the regional market development.
Overall Regions Outlook
l North America (U.S., Canada, Mexico)
l Europe (Germany, France, Italy, Spain, U.K., Nordic Countries, Belgium, Russia, Rest of Europe
l Asia Pacific (China, India, Australia, Japan, South Korea, Australia and New Zealand, Rest of Asia Pacific)
l Latin America, Middle East & Africa (Brazil, Nigeria, Argentina, South Africa, GCC Countries.
l Others
In-depth Unified Communication as a Service (UCaaS) Market Report: Intended Audience
l Unified Communication as a Service (UCaaS) hardware manufacturers
l Raw material suppliers of Unified Communication as a Service (UCaaS) hardware
l Downstream vendors and end-users
l Global Unified Communication as a Service (UCaaS) service companies
l Internet-based service industry associations and research organizations
l Product managers, computing intelligence industry administrator, C-level executives of the industries
l Market Research and consulting firms
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Years considered for the study
l Base Year: 2018
l Estimated Year: 2019
l Forecast Period: 2019 to 2026
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