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The Outbreak of the COVID-19 Epidemic may Bring New Opportunities for the Development of the Global Desktop as a Service Market

Desktop as a service (DaaS) is a cloud computing solution that refers to virtual desktops hosted in the cloud provided by service providers. The advantages of cloud-hosted desktops are simpler PC management, better security, disaster tolerance and business continuity capabilities, lower management and hardware costs, rapid deployment, better support and reliability, and usually costly low.

Public cloud is the most common way to deploy cloud computing. Resources are owned and operated by third-party cloud service providers and can be shared with other organizations that use this service. In a private cloud, resources are exclusively used by an enterprise or organization. Private clouds are usually used when higher security is required, or when there is a higher control requirement on the infrastructure. Hybrid cloud integrates public cloud and private cloud, and is the main model and development direction of cloud computing in recent years. Hybrid cloud can use public cloud resources and private cloud or existing local resources. Direct connection between different environments helps to take advantage of their respective advantages. At present, public cloud occupies most of the market share, and its market value has reached $818.58 million. In addition, with the rise of cloud computing, desktop as a service is being applied by enterprises of all sizes. In 2020, the market share of desktop as a service applied in small and medium-sized enterprises is 71.86%, and the market value has reached $862.24 million.

Desktop as a Service Market Status and Prospect Analysis

According to research, the global desktop as a service market generated a total revenue of $332.19 million in 2015, increasing to $612.35 million in 2019. The desktop as a service market is projected to reach a value of $6915.48 million by 2027. The global desktop as a service market is expected to grow at a CAGR of 35.40% from 2019 to 2027.

The United States is the largest revenue market with a market share of 43.13% in 2015 and 42.80% in 2019, a decrease of -0.33%. The United States has a developed economy and high level of technology, providing a good market environment for the growth of the industry. The top three companies are from the United States, namely Amazon, Citrix, and IBM, with revenue market shares of 20.69%, 13.54%, and 11.99% in 2019. In 2019, European market share is 32.87%, ranking second.

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With the improvement and development of infrastructure and IT technology in Asia Pacific, the number of SMBs is rapidly increasing and growing, providing greater market development space for the market. As SMBs need high-quality IT services but due to lack of funds, these organizations choose to outsource virtual desktop infrastructure, that is desktop as a service, which provides virtual desktop infrastructure at a lower cost. At the same time, the market is expected to grow further due to strong guidance from national policies and joint promotion from various sectors of the industry in Asia Pacific. The China desktop as a service market is expected to reach $752.51 million by 2027, up from $58.47 million in 2019.

The Outbreak of the Epidemic Will Promote the Development of the Desktop as a Service Market

Desktop as a service offer many advantages. It not only avoids a large upfront investment, but also solves cost and complexity issues while enjoying the benefits of their flexibility and ease of management. Although there are many advantages, there are also disadvantages when using desktop as a service, such as cloud trust issues, connectivity issues, reliability issues, and issues with providing confidential information to vendors. In addition, the business of company may require sufficient bandwidth support to run desktop as a service. Client applications, especially those that require CS access, will increase the difficulty of using DaaS. Therefore, the future development of market will face many more challenges.

First, the technological maturity of DaaS needs to be further improved. The development of DaaS not only relies on the innovation of cloud computing, micro services and other technologies, but is also closely related to the scenarios and characteristics of industry applications. Second, DaaS services pose new challenges to transmission networks and

software systems. Third, DaaS may have security risks. On the one hand, there are data-level risks (such as data being stolen or tampered with), and on the other hand, operational-level risks (such as instructions being intercepted or tampered).

In recent years, the development of economy and technology has given rise to the advancement of industries toward digital transformation, intelligent upgrading, and integrated innovation. With the trend of digitalization becoming a disruptive force, the New Technology Infrastructure represented by cloud computing is driving innovation and upgrading in government, finance, video, gaming, energy, agriculture, transportation, industry and other industries. With the accelerated pace of enterprise digital transformation, the use of cloud technology in various industries continues to rise. More and more companies are using cloud computing, providing vast development opportunities for the desktop as a service market.

The outbreak of the COVID-19 epidemic has also forced a change in office models. Many companies have had to require employees to work from home to reduce the risk of virus transmission, which has prompted many companies to think about new office models. While people cannot work at the office, DaaS can perform all of its duties safely at home. The ability to access workstations and company data from any location and any device reduces the need for employees to work in the office and also helps employees maintain efficiency. The single-server model also improves data security and makes data protection and upgrades easier. In addition, DaaS can restrict access to specific users and can quickly isolate any harmful behavior to ensure network security. The sudden change in the office model has brought DaaS to the forefront of the market, driving growth of the market.

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